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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
363 Reviews

363 Reviews of Aaron Chevrolet - Service Center

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February 12, 2024

They were fast on taking my car in last minute both times. Low voltage was recorded on first visit when faulty parts were replaced. Wished the battery was looked at at that time also, would have save More

by KRRIDENOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny
Feb 13, 2024 -

Aaron Chevrolet responded

We appreciate your feedback and are glad to know our team at Aaron Chevrolet in Lake Elsinore was able to assist you promptly. We'll also take note of your suggestion about the battery check for future visits - thanks for bringing this to our attention!

February 10, 2024

I love coming here, I will always Bring my Vehicle here, Everybody here is Very Nice, professional and it’s convenient for me!!! More

by valinegarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall in Service
Feb 12, 2024 -

Aaron Chevrolet responded

We're delighted to know you've had such positive experiences at Aaron Chevrolet in Lake Elsinore. Thanks for your trust and loyalty!

February 08, 2024

I brought my 2004 Yukon for oil change, needed brakes, so far so good. Thanks. More

by MARKKAFESJIAN
Workmanship
Recommend Dealer
Yes
Employees Worked With
Taylor, good man.
Feb 09, 2024 -

Aaron Chevrolet responded

Thank you for reviewing Aaron Chevrolet in Lake Elsinore! We wish you many safe travels in your 2004 GMC Yukon!

February 07, 2024

Taylor in Service department always polite and professional, Explains with detail. Communicates progress of Repair throughout the day. More

by RROBLES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 07, 2024 -

Aaron Chevrolet responded

We're glad to know that Taylor's professionalism and communication skills made your service experience a positive one at Aaron Chevrolet in Lake Elsinore. Thanks for the great review!

February 05, 2024

Faisal in the Service Department is an asset to Aaron Chevrolet. The lobby is clean. More

by Estela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal M
Feb 05, 2024 -

Aaron Chevrolet responded

Estela, we are glad that Faisal was such a pleasure to work with! Your five-star review will certainly be shared with the Aaron Chevrolet in Lake Elsinore team. Until next time!

February 01, 2024

Taylor and the gang got me all fixed up and home in no time at all. More

by thervmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor in service
Feb 01, 2024 -

Aaron Chevrolet responded

Thank you for leaving Aaron Chevrolet in Lake Elsinore a five-star review! We are glad that Taylor and our team ensured your vehicle was running smoothly.

February 01, 2024

I bought the car I wanted, but otherwise allowed myself to be upsold several useless products. I said I wanted the car and was told I had to purchase at least two add-on products, I should have walked. I More

by rdmitchell1962
Service Communication
Recommend Dealer
No
Employees Worked With
Salesman-Brian-knew little about the car or add-ons; Rico and Ariel-finance-very nice but sold me the useless maintenance package, claiming afterwards they did not know its limitations.
Feb 14, 2024 -

Aaron Chevrolet responded

I'm sorry to hear this. It's concerning that you felt misinformed about the additional products you acquired while purchasing your vehicle. We pride ourselves on providing customers with a comprehensive, clear review of their options and do our very best to ensure this is communicated well—I truly apologize if this wasn't the case in your experience. I'd like the opportunity to address your concerns directly so we can work towards a resolution together. Please reach out to me at your earliest convenience using the contact I've included below. Thank you, Kriti Sharma - Business Operations Manager kriti@aaronag.com (858) 956-2321

Mar 04, 2024 -

rdmitchell1962 responded

I’m disappointed that I’ve tried both forms of contact and received no response. The phone# provided was not a direct line, but appeared to be a general line to Aaron Ford. I left a message-believe I did-and received no response. I’ve sent two emails to your email address and again received no response. I appreciated your initial response though question your sincerity with it. I’m still awaiting the refund for the useless maintenance package I had purchased, approaching 2mos since the cancellation was submitted. I am certain I continue to pay interest on the package. I have no confidence in the extended warranty I purchased and hope I never need it. A bad experience continues.

January 31, 2024

I was greeted promptly. Marshall told me about the services I needed and that he recommended. I waited for the car and it was done in just over an hour. More

by J.BARNETT8818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall
Jan 31, 2024 -

Aaron Chevrolet responded

We're glad to know you had a prompt and efficient service experience with Marshall at Aaron Chevrolet in Lake Elsinore. Thanks for the positive feedback, we appreciate it!

January 31, 2024

Great service, great communication and done super fast! Thanks Denny and team, I’ll be back! More

by SPIERCE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny C.
Jan 31, 2024 -

Aaron Chevrolet responded

Thank you for sharing your five-star experience with Danny and the Aaron Chevrolet in Lake Elsinore team! See you down the road.

January 30, 2024

Mario is the best ! My car is driving great again. You can definitely trust this dealership they took very good care of my car! More

by DEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 30, 2024 -

Aaron Chevrolet responded

We're so glad to know that Mario and our team at Aaron Chevrolet in Lake Elsinore were able to get your car back on the road! Thanks for trusting us with your vehicle. Safe travels ahead!

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