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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
363 Reviews

363 Reviews of Aaron Chevrolet - Service Center

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March 14, 2024

I’ve had Faisel help me a number of times. He’s a pleasure to deal with, always honest and helpful! More

by greenknight82
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisel
Mar 14, 2024 -

Aaron Chevrolet responded

Thanks so much for the positive feedback on Faisel. We look forward to your next visit to Aaron Chevrolet in Lake Elsinore!

March 14, 2024

Very respectful and good personality and very courteous and helpful and just a good person And More

by ninfa5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hall
Mar 14, 2024 -

Aaron Chevrolet responded

Thanks for recognizing our courteous and helpful service at Aaron Chevrolet in Lake Elsinore! It's always our pleasure to assist you - safe travels until next time!

March 12, 2024

Very friendly very efficient love all the snacks I waiting room very speedy so I don’t have to be there all day I highly recommend them More

by FROGLADY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Aaron Chevrolet responded

We're delighted to know you had a positive experience at Aaron Chevrolet in Lake Elsinore! We strive for efficiency and comfort during your visit. Thanks so much for the recommendation, we appreciate it!

March 11, 2024

Excellent! coustomer service at the service dept.. I also enjoy the snacks. Nice waiting area More

by GAYTANMGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Mar 11, 2024 -

Aaron Chevrolet responded

It was our pleasure to provide such stellar assistance and customer service! We will be sure to pass along your positive feedback about the comfortable waiting area and the snacks while you wait. Safe travels, from all of us here at Aaron Chevrolet in Lake Elsinore. We hope to see you again down the road!

March 09, 2024

Your service department is going to lose you guys a lot of business. Your service manager is the definition of bad business. He is very rude and has no business in any sort of customer service position. More

by Gmartinez1005
Recommend Dealer
No
Employees Worked With
Mark Fradd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2024 -

Aaron Chevrolet responded

We're sincerely sorry to hear about your experience with our service team. We aim for excellence in customer service and it's clear that we fell short during your visit. Your feedback is important as it helps us improve. Please reach out so we can discuss this further and work towards a resolution together. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

March 08, 2024

Great customer service, smooth transaction, text updates were very helpful as I’m busy and not always available to answer the phone More

by CHRIS@DANZIOPERFORMANCE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerret Benidict
Mar 08, 2024 -

Aaron Chevrolet responded

We're glad to know that our text updates and smooth transaction process worked well for your busy schedule! Thanks for choosing Aaron Chevrolet in Lake Elsinore, we appreciate the positive feedback.

March 08, 2024

Great customer service all the time. They always get answers when you need them and are always willing to help. More

by teresat225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Hull
Mar 08, 2024 -

Aaron Chevrolet responded

We're delighted to know you've had consistently great customer service with us at Aaron Chevrolet in Lake Elsinore. We always strive to be helpful and provide the answers our customers need. Thanks for your review!

March 08, 2024

Great service, very professional. I will be back for future service needs without a bought! More

by Robsamuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breana
Mar 08, 2024 -

Aaron Chevrolet responded

It's great to read that the Aaron Chevrolet in Lake Elsinore team was professional and delivered five-star service. We look forward to assisting you with all your future service needs!

March 07, 2024

Highly recommended. Helpful and peofessional. Thank you for taking of my car. As always satisfied and happy for the quality work you guys gave. More

by ABBY_TWITTY
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Aaron Chevrolet responded

We're so glad to know you had a great experience with us at Aaron Chevrolet in Lake Elsinore! Your satisfaction is our top priority and we appreciate your recommendation. Safe travels until next time!

March 06, 2024

The staff was friendly and helpful. The service was completed in a timely manner and the waiting area was great. I plan to return for future service. More

by tracymccuskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Aaron Chevrolet responded

Tracy, we're glad to know you had a positive experience with our team at Aaron Chevrolet in Lake Elsinore. We look forward to seeing you for your future service needs!

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