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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
441 Reviews
Call Service Center (951) 228-4513

441 Reviews of Aaron Chevrolet - Service Center

Sort by
June 14, 2024

Very friendly and easy to talk to! He explained everything, and what may need to be looked at, on my next visit! More

by dianelong4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Aaron Chevrolet responded

Diane, we're glad to hear you had a great experience with our team at Aaron Chevrolet in Lake Elsinore! Thanks for the kind words and see you next time!

June 13, 2024

They have lost our business permanently for price gauging. We were told it would be nearly $10k to fix our transmission. A shop nearby can fix it for half that. The $250 fee to look at the car is als More

by hawkinshm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denny Covarrubias
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2024 -

Aaron Chevrolet responded

Hawkinshm, I'm sorry to hear about your experience with our pricing. We strive for transparency and fairness in all our services, so it's disappointing to learn we've lost your trust. If there's anything we can do to address this situation or if you have any further concerns, please reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

June 12, 2024

Overcharged! I called 3 other dealers and all were $200.00 LESS for same repair. Had to pay as I just towed my truck to Aaron Chevrolet. I complained and the serv More

by JMCKNIGHT.JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Hull, Service Dept.
Report | Print
Jun 22, 2024 -

Aaron Chevrolet responded

We apologize for the pricing discrepancy you experienced. We strive to offer competitive rates and it's disappointing to hear we fell short in your case. If you'd like, please reach out so we can discuss this further and try to make things right. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

June 11, 2024

I already made a comment that posted. Please stop sending, it was all good ok. More

by CWAITE327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Report | Print
Jun 13, 2024 -

Aaron Chevrolet responded

Thank you for your feedback. We apologize for any unnecessary communication and will forward this to the Aaron Chevrolet in Lake Elsinore team.

June 07, 2024

They did a nice job butt two hours for an oil change little long but then again it was a good price More

by DANKELLEYJS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
4.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Aaron Chevrolet responded

Thank you for taking the time to leave Aaron Chevrolet in Lake Elsinore a review and share your feedback. We appreciate your patience and will work to improve our wait times for you in the future. See you then!

June 03, 2024

I brought my GMC Denali to your location 3 times (during Warranty period) for the same issue (windows shuttering when lowering). This has never been fixed. I would like this fixed under warranty (now at 48 More

by MIKE2246453
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Jun 10, 2024 -

Aaron Chevrolet responded

It's concerning to hear that your window issue hasn't been resolved despite multiple visits. We understand how frustrating this must be and I would like to address it under warranty as requested. Please reach out directly so we can assist you further with this matter. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

Jun 14, 2024 -

MIKE2246453 responded

My apologies to Mark, Faisel and Chevy! I was told once before to clean my windows. I get my truck detailed often and wrongly ruled this out as the source of the issue. I just got my truck back (no charge). I was informed that the window seals are very sensitive, and even a small amount of dirt can cause the shuttering. MY APOLOGIES TO YOU GUYS, YOU HAVE ALWAYS GIVEN ME GREAT SERVICE. 5 stars are deserved here. Mike

Jun 18, 2024 -

Aaron Chevrolet responded

Thank you, Mike, for updating your feedback and for your kind words. We appreciate your understanding and are glad we could resolve the issue with your truck. It's always our goal to provide great service, and we're happy to have met your expectations. If you need anything else, please don't hesitate to reach out. Thank you!

June 03, 2024

Greeting me when I arrived. Then asked me what service I needed. Then the service was fast and done More

by SONDEE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Aaron Chevrolet responded

Thank you for trusting Aaron Chevrolet in Lake Elsinore with your business! We are happy to hear you had a smooth service visit.

May 31, 2024

A a a a a a. A a a a a a a a as More

by JOAQUIN_DUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Aaron Chevrolet responded

Thank you for your confidence in Aaron Chevrolet in Lake Elsinore, Joaquin!

May 31, 2024

Faisal, my tech advisor was professional, informative and attentive. My service was completed in a timely manner. More

by MTCASTELLANO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
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Jun 03, 2024 -

Aaron Chevrolet responded

We're glad to hear Faisal provided you with professional and attentive service at Aaron Chevrolet in Lake Elsinore. Thanks for the positive feedback!

May 30, 2024

They really made this process so easy. Love my car and I would will definitely be getting my next one here! More

by jessicalynnkeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Barillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Castanon
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May 30, 2024 -

Aaron Chevrolet responded

Jessicalynnkeenan, we're delighted to hear that you had such a smooth experience at Aaron Chevrolet in Lake Elsinore. Enjoy your new car and we look forward to seeing you again for your next one!

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