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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
363 Reviews
Call Service Center (951) 228-4513

363 Reviews of Aaron Chevrolet - Service Center

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April 17, 2024

Misleading at purchase of maintenance warranty contract . At the purchase of our truck . We didn’t pay for only oil , wipers , and filters . Aren’t those ‘ regular maintenance ‘ Taylor ? More

by RUBENJ.5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Murphy
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Aaron Chevrolet responded

I'm sorry to read about your dissatisfaction with the maintenance warranty contract. We aim for transparency in all our dealings and it's concerning if this wasn't reflected during your purchase. If you'd like, we can review the details of your contract together so there are no misunderstandings moving forward. Please reach out at a time that works best for you. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

April 16, 2024

Always great service and good communication . I take my car to this dealer every time I need service More

by EIFFEL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Aaron Chevrolet responded

Thank you for choosing Aaron Chevrolet in Lake Elsinore, we appreciate your loyalty and your positive feedback!

April 16, 2024

Great customer service . Mario is very knowledgeable and professional. Every time I need any service I try to get Mario as my service advisor. More

by ivanchatman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Aaron Chevrolet responded

Ivan, we're glad to know that Mario has been providing you with excellent service at Aaron Chevrolet in Lake Elsinore. We appreciate your loyalty and look forward to serving you again!

Apr 16, 2024 -

ivanchatman05 responded

When you provide good customer service I will let it be known.

April 16, 2024

Great service was able to get me in right away for an appointment. Will be coming her for future maintenance. More

by JAYARZATE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Aaron Chevrolet responded

We're glad to know you had a great service experience with us at Aaron Chevrolet in Lake Elsinore! Looking forward to seeing you for your future maintenance needs. Safe travels until then!

April 15, 2024

He was very helpful and listened to all my concerns. He was able to get my vehicle completed within the same day I dropped it off. More

by SRAWLS2046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Aaron Chevrolet responded

We're glad to know our team at Aaron Chevrolet in Lake Elsinore was able to address your concerns and get your vehicle back on the road quickly. Thanks for sharing this positive feedback!

April 13, 2024

Danny and service was excellent. Got my truck out on time. Everybody was very courteous that I worked with. More

by Gary.unzueta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Aaron Chevrolet responded

Gary, it's great to know that Danny and the team at Aaron Chevrolet in Lake Elsinore provided you with excellent service. We appreciate your feedback!

Apr 15, 2024 -

Gary.unzueta responded

Just keep up the good work.

April 11, 2024

Denny is very knowledgeable and was able to give me a lot of recommendation on tires and options for other services that we should consider. I also appreciated the shuttle home service since my car was going More

by torres25u1p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Aaron Chevrolet responded

We're glad to know that Denny was able to assist you with your needs at Aaron Chevrolet in Lake Elsinore. It's great that our shuttle service added convenience for you while your car was being serviced. Thanks for the review!

April 11, 2024

Customer service was OUTSTANDING! Recommended items were identified with no pressure to perform was appreciated. More

by alexzpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
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Apr 11, 2024 -

Aaron Chevrolet responded

We're glad to hear about your outstanding experience at Aaron Chevrolet in Lake Elsinore! Thanks for the recommendation and your kind words - safe travels!

April 11, 2024

Truck returned on empty no gas after arriving with 1/2 tank and paying 78 dollars for fuel while they tried to diagnose ongoing egr issue. More

by pkmcorona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Aaron Chevrolet responded

I'm sorry to read about your experience with the fuel issue. We strive for complete customer satisfaction and it seems we fell short this time around. I'd like to discuss this further so that we can find a suitable resolution, please feel free to reach out at your earliest convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

April 08, 2024

Very helpful quick and smooth would definitely refer my friends my service rep Faisal answered all my questions very nice man More

by lmojica6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Report | Print
Apr 09, 2024 -

Aaron Chevrolet responded

We're glad to know that Faisal was able to assist you and answer all your questions at Aaron Chevrolet in Lake Elsinore. Thank you for considering us for future referrals, we appreciate it!

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