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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
363 Reviews

363 Reviews of Aaron Chevrolet - Service Center

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August 02, 2024

I received excellent service at a fair price in a reasonable timeframe from friendly and courteous employees. More

by dmdickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear you had a great experience with our team at Aaron Chevrolet in Lake Elsinore! Thanks for sharing your positive feedback.

August 02, 2024

Briana was easy to work with. She communicated throughout the service and gave updates on the progress of the my vehicle. More

by GREG@PEAKSEASONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Aug 02, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience! We're glad to hear Briana kept you informed and made the process smooth at Aaron Chevrolet in Lake Elsinore. We appreciate your feedback!

August 02, 2024

Briana was very helpful and knew her stuff. I have been with you since Lake Chevrolet and 5 cars still with you all as Aaron Chevrolet. I love the honesty and sense of urgency they have to get More

by dgreenoge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Briana and the team at Aaron Chevrolet in Lake Elsinore continue to earn your trust with their honesty and efficiency. Thanks for sticking with us through the years, even if we need to work on our snack game!

August 02, 2024

So the dealer was so helpful. My advisor was Faisal and he was amazing. Very responsive and kept me in the loop at all times. My truck is always taken care of the way I l More

by TODDCAREY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Aaron Chevrolet responded

Todd, we're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore provided such excellent service. Thanks for sharing your positive experience!

August 02, 2024

Mario handled my extended warranty, I didn’t have to do a thing. Excellent customer service More

by oiaaglxl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Aaron Chevrolet responded

We're happy to hear that Mario did an excellent job handling your warranty. Thanks from everyone at Aaron Chevrolet in Lake Elsinore!

August 02, 2024

Faisal was my service technician and he was very professinal and kept me informed throughout the process. first time at this dealership and it made a great impression on me. More

by MRSAENZ59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Faisal provided excellent service and made a great impression during your first visit to Aaron Chevrolet in Lake Elsinore. Thanks for sharing your experience!

August 02, 2024

Inflation influenced reasoning for both prices of service and parts as well as the decision to charge for using credit card payment. I still have checks and debit card but I do not agree with putting credit More

by ELINVESTI8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana Hull
Aug 04, 2024 -

Aaron Chevrolet responded

We understand your concerns about credit card charges and pricing. We strive to provide a smooth process, and it's disappointing to have let you down. If you have any further questions or need assistance, please feel free to reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 02, 2024

Started off rocky but the result was good after the pickup was reoaired & it runs good More

by cyegone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
4.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Aaron Chevrolet responded

We are glad to hear that your experience improved here at Aaron Chevrolet in Lake Elsinore. Thank you for working with us!

August 02, 2024

Although I understand it's unfortunate you had to remove the free snacks/drinks in the waiting room for those of us waiting a couple hours More

by BCNME17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Aaron Chevrolet responded

Thanks for your understanding. We appreciate your patience and hope to make future visits at Aaron Chevrolet in Lake Elsinore even better!

August 02, 2024

Awful. Wont acknowledge my lifetime oil changes anymore. Poor waiting room. Who took away all the snacks for the kids in the waiting room? Cheap!!!!! More

by auntiem8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Fradd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Aaron Chevrolet responded

We apologize for the inconvenience and frustration you've experienced. We are trying our best to accommodate our Aaron Customers even with the changes that have been made during the transition. Please reach out so we can address these concerns directly. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

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