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Aaron Chevrolet - Service Center

Lake Elsinore, CA

4.6
363 Reviews

363 Reviews of Aaron Chevrolet - Service Center

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August 06, 2024

Taylor was great. Very professional and accommodating. I’m not too stoked about the fact that Aaron Chevy decided not to honor the contracts that were made with cu More

by NSTORVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Aaron Chevrolet responded

NSTORVIS, thanks for the shoutout to Taylor and our team at Aaron Chevrolet in Lake Elsinore. We appreciate your understanding regarding the transition and are here if you need anything!

August 06, 2024

We arrived a bit early for our appointment but Rickuy took care of us right away. I was worried about another appointment I had made but my oil change was done with the galf hour. Then when I was payin More

by LIZM3519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Aug 07, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience! We're delighted to hear that our amazing team at Aaron Chevrolet in Lake Elsinore provided such efficient and friendly service. We look forward to serving you again!

August 05, 2024

The dealer ship is old and outdated. The waiting area is outdated , there are no snacks, the TV service provider is horrible. I wish the lobby/ waiting area looked and felt more like Cro More

by rj.hew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Aaron Chevrolet responded

We appreciate your feedback and are sorry to hear that our facilities did not meet your expectations. We strive to provide a comfortable environment for all of our guests, so we will take this into consideration as we look at future improvements. If you have any other suggestions or concerns, please feel free to reach out. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 04, 2024

Kudos to my salesman and the business office, however they promised me a auto detail which was sub par especially in the interior. Also due to my keys being misplace they were a week plus overdue on me More

by jesjr15
Recommend Dealer
Yes
Employees Worked With
Carlos Aguilar
Aug 06, 2024 -

Aaron Chevrolet responded

Thank you for your feedback. We're glad to hear our salesman and business office met your expectations, but we're sorry about the issues with the auto detail and key delay at Aaron Chevrolet in Lake Elsinore. We'll work on improving these areas to better serve you next time!

August 04, 2024

I was quoted a price two days before my appointment day. Then on the day the work was performed I was charged an additional $75.00 with out them first verifying that the price increase was OK to proceed wit More

by JIMBREECHPAINTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Aaron Chevrolet responded

We apologize for the unexpected price increase you experienced. Clear communication is important to us, and it's concerning that this wasn't handled properly. We'd like to discuss this further with you and make things right. Please reach out at your convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

August 03, 2024

I had a great experience, found my leak and ordered the parts and had me out the next day! More

by Mike Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Aug 05, 2024 -

Aaron Chevrolet responded

We are so happy that our Aaron Chevrolet in Lake Elsinore team fixed the leak and earned your five stars. Thanks, Mike!

August 03, 2024

Friendly and knowledgeable advisors. The wait time was kept to a minimum. Very clean store. Over all was a great experience, communication was there, and recommendations were explain. Wi More

by juarez_nury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janette Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Aaron Chevrolet responded

We're delighted to hear you had a great experience with our team at Aaron Chevrolet in Lake Elsinore. Thank you for the kind words and we look forward to seeing you again!

August 03, 2024

Excellent customer service. Service employee Faisal was excellent. Thank you. Word 11, word 12, word 15. Should get rid of this 15 word minimum. LOL More

by actgsvsco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Aug 05, 2024 -

Aaron Chevrolet responded

Thanks for the shoutout! We're glad Faisal and our team at Aaron Chevrolet in Lake Elsinore provided excellent service. We appreciate your feedback!

August 02, 2024

I have been going to this dealership for years and always have had a good experience with the staff and service.Faisal is awesome! More

by tmdarkstar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal
Aug 02, 2024 -

Aaron Chevrolet responded

We're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore have consistently provided you with great service. Thanks for your continued support!

August 02, 2024

AAron did everything right! Actually treated me like a valued customer. You don't find that very often these days. Faisal went above and beyond expectations. Thank you! More

by walter26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Aug 02, 2024 -

Aaron Chevrolet responded

Walter, we're delighted to hear that Faisal and the team at Aaron Chevrolet in Lake Elsinore made you feel like a valued customer. Thanks for sharing your experience!

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