Aaron Chevrolet

Melissa did an amazing job in making me and my family feel comfortable. I have never had a positive experience with a Dealership so this was my first time where I enjoyed buying a car. She made the pur feel comfortable. I have never had a positive experience with a Dealership so this was my first time where I enjoyed buying a car. She made the purchase of my 2013 Cruze a memorable one. I even had, dare I say, fun. My Dad loves the car and Melissa should be congratulated in making the hardest customer in the world happy. I'm not easy to please. I will be back and buy more cars from Melissa. More

Dealing with Alex gave us a horrible experience. He constantly tried to manipulate numbers and figures to pretend her was giving us a deal. We constantly had to point out to him that the adjustments h constantly tried to manipulate numbers and figures to pretend her was giving us a deal. We constantly had to point out to him that the adjustments he said he made was filtered down to the same numbers. He continued to rebuttal with us the he was working a deal to the point that I would break down the numbers step by step before he would then agree and say "oh I guess you are right. He continued to go back and forth to his manager and changed the trade in value three times. He stated his manager looked at our car and offered 3500.00 then he later came back and stated his manager said he would only give us 1000.00. After going back an forth we walked out and said call us if you can make the deal work and we wanted 4000.00 trade in value and the paperwork shows only 3620.00. Alex also asked if we were Costco Members and asked for our membership card which we supplied to him and we received no discount. Alex stated that this discount would be 200.00. When I later went to Costco they stated their invoice price is 37,577.00 and what we received is an invoice price of 39,020.00 (this was also during their Memorial Day Sale which was to include 2500.00 cash back where I dont see anywhere in my paperwork. When we initially walked in we didnt want to test drive the car because we already knew what we wanted. This should have been a pleasant and straight forward transaction but instead it felt like that was constant manipulation throughout the entire process. Lake Chevrolet has had to replace my front bumper because it wasnt flush on the driver side and I was told that something was ripped. Also the driver door doesnt align correctly nor does it shut correctly. I am now starting to think the car was damaged at some point on the lot. Also both rear windows rub and squeak when rolling them up or down. In speaking with my service person at Lake Chevy he indicated that the frame of the car isnt 100% correct and it the reason my door will not close correctly. He also informed me that the bumper on the car shouldnt have ever left the factory on the car in its condition. More

When i arrived to the dealer i had no idea what i was looking for or how i was going to get it. Alex approached me with a kind laid back smile and a hand shake (after being polite enough to let me finish looking for or how i was going to get it. Alex approached me with a kind laid back smile and a hand shake (after being polite enough to let me finish my phone call i might add). After taking to time to actually listen to and consider what I felt my needs were he took me on the lot and showed me exactly what i wanted (keep in mind again I didn't even know what i was looking for yet). His professional nature continued throughout the process I had very specific parameters I had to stay in and he went to work for me like a champ. I truly felt like he was really trying to help me get the best deal not just make a sale. I am so thankful for this experience and an awesome sales guy like Alex who brings a good name to car sales. More

We visited three other dealerships but ultimately decided to purchase our 2013 Malibu from Lake Chevrolet because of their professionalism. Our salesman Tommy Hoang was very patient, answered all of our ques to purchase our 2013 Malibu from Lake Chevrolet because of their professionalism. Our salesman Tommy Hoang was very patient, answered all of our questions and most importantly didn't pressure us for a sale. I recommend Tommy and Lake Chevrolet to anyone interested in a new vehicle. More

Super nice and friendly.. Got me into the car I wanted! No hassle , I've home back a couple times and every time their just as friendly as the first visit! No hassle , I've home back a couple times and every time their just as friendly as the first visit! More

Staff there extremely friendly and helpful. Walked right in and asked about their Chevrolet Tahoe line and what I wanted. Was directed to a vehicle they had in stock. Was able to purchase that vehicle at a in and asked about their Chevrolet Tahoe line and what I wanted. Was directed to a vehicle they had in stock. Was able to purchase that vehicle at a discounted price and take it home that day. Just what I needed as I was rear ended 3 weeks prior and no longer had a vehicle. Now I do, safe and sound in the garage. Love this dealership, would highly recommend. Thanks. More

Lake Chevrolet is by far the friendliest and easiest auto dealership that I have ever dealt with. Our salesman was Tommy and he was so friendly and extremely helpful and patient. He did his best to provide dealership that I have ever dealt with. Our salesman was Tommy and he was so friendly and extremely helpful and patient. He did his best to provide us with great service and answer all of our questions. Our overall experience with Lake Cheverolet has be fantastic. We will definitely go there again. More

They got me into the car I liked after I test drove three different models. They worked to get me a decent payment with the credit I had. different models. They worked to get me a decent payment with the credit I had. More

Lake Chevrolet has done it again! This is my third vehicle purchased from them and each time the customer service has been outstanding.Eric Soderquist is the reason I keep coming back.His knowledge of vehicle purchased from them and each time the customer service has been outstanding.Eric Soderquist is the reason I keep coming back.His knowledge of these vehicles is superb.You would think he owns all the vehicles I have purchased here, cause he knows all about these vehicle front and back. Lake Chevrolet is the best place to purchase a Chevrolet hands down!! The parts department is the best as well. Anything you order from them is pretty much ready for pickup within a day or two. Not to mention all the aftermarket chevy miscellaneous items to choose from.Thanks for the great service as always. More

Our experience with Lake Chevrolet was excellent. We purchased a new pick up and had great service from Alex Ecklund. Not only was the salesman friendly, but the finance department was a pleasure to wor purchased a new pick up and had great service from Alex Ecklund. Not only was the salesman friendly, but the finance department was a pleasure to work with. I am so pleased with this dealership and it's staff that I will be recommending all my friends and family go to Lake Chevrolet and ask for Alex Ecklund...ALEX ROCKS!!!! More