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Aaron Chevrolet

Lake Elsinore, CA

4.6
739 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 739 reviews

February 10, 2024

I purchased a new Tahoe on 2-5-24 from Alonso Carrera. This was hands down the best car buying experience I have ever had and I have purchased many vehicles over many years. Alonso worked hard for me wit More

by jmoore.vet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Aaron Chevrolet responded

John and Debra, we're delighted to know that you had the best car-buying experience with us at Aaron Chevrolet in Lake Elsinore! It's great to see Alonso provided excellent service. Thanks for recommending our dealership, and enjoy your new Tahoe!

February 10, 2024

I love coming here, I will always Bring my Vehicle here, Everybody here is Very Nice, professional and it’s convenient for me!!! More

by valinegarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall in Service
Feb 12, 2024 -

Aaron Chevrolet responded

We're delighted to know you've had such positive experiences at Aaron Chevrolet in Lake Elsinore. Thanks for your trust and loyalty!

February 08, 2024

Great service ! Skylar in sales was very helpful. The whole team was awesome very professional would definitely recommend for all your new and used car purchases! More

by GARZAJOERUDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skylar
Feb 08, 2024 -

Aaron Chevrolet responded

We're so glad to know that Skylar and the team at Aaron Chevrolet in Lake Elsinore provided you with great service. Thanks for recommending us!

February 08, 2024

I brought my 2004 Yukon for oil change, needed brakes, so far so good. Thanks. More

by MARKKAFESJIAN
Workmanship
Recommend Dealer
Yes
Employees Worked With
Taylor, good man.
Feb 09, 2024 -

Aaron Chevrolet responded

Thank you for reviewing Aaron Chevrolet in Lake Elsinore! We wish you many safe travels in your 2004 GMC Yukon!

February 07, 2024

Taylor in Service department always polite and professional, Explains with detail. Communicates progress of Repair throughout the day. More

by RROBLES4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Feb 07, 2024 -

Aaron Chevrolet responded

We're glad to know that Taylor's professionalism and communication skills made your service experience a positive one at Aaron Chevrolet in Lake Elsinore. Thanks for the great review!

February 06, 2024

They were very welcoming and helpful. I didn’t feel pressured to buy anything I didn’t want. More

by alyyeates81
Recommend Dealer
Yes
Employees Worked With
Dustin Hornkohl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Starrina Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonso Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Kuzmanic, Hhhh Kkkk, Ruben Beas, Kaine "KJ" Johnson
Feb 06, 2024 -

Aaron Chevrolet responded

Thanks for choosing Aaron Chevrolet in Lake Elsinore! We're glad to hear our team ensured you felt comfortable and confident every step of the way. Take care and drive safely!

February 05, 2024

Faisal in the Service Department is an asset to Aaron Chevrolet. The lobby is clean. More

by Estela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal M
Feb 05, 2024 -

Aaron Chevrolet responded

Estela, we are glad that Faisal was such a pleasure to work with! Your five-star review will certainly be shared with the Aaron Chevrolet in Lake Elsinore team. Until next time!

February 01, 2024

Taylor and the gang got me all fixed up and home in no time at all. More

by thervmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor in service
Feb 01, 2024 -

Aaron Chevrolet responded

Thank you for leaving Aaron Chevrolet in Lake Elsinore a five-star review! We are glad that Taylor and our team ensured your vehicle was running smoothly.

February 01, 2024

I bought the car I wanted, but otherwise allowed myself to be upsold several useless products. I said I wanted the car and was told I had to purchase at least two add-on products, I should have walked. I More

by rdmitchell1962
Service Communication
Recommend Dealer
No
Employees Worked With
Salesman-Brian-knew little about the car or add-ons; Rico and Ariel-finance-very nice but sold me the useless maintenance package, claiming afterwards they did not know its limitations.
Feb 14, 2024 -

Aaron Chevrolet responded

I'm sorry to hear this. It's concerning that you felt misinformed about the additional products you acquired while purchasing your vehicle. We pride ourselves on providing customers with a comprehensive, clear review of their options and do our very best to ensure this is communicated well—I truly apologize if this wasn't the case in your experience. I'd like the opportunity to address your concerns directly so we can work towards a resolution together. Please reach out to me at your earliest convenience using the contact I've included below. Thank you, Kriti Sharma - Business Operations Manager kriti@aaronag.com (858) 956-2321

Mar 05, 2024 -

rdmitchell1962 responded

I’m disappointed that I’ve tried both forms of contact and received no response. The phone# provided was not a direct line, but appeared to be a general line to Aaron Ford. I left a message-believe I did-and received no response. I’ve sent two emails to your email address and again received no response. I appreciated your initial response though question your sincerity with it. I’m still awaiting the refund for the useless maintenance package I had purchased, approaching 2mos since the cancellation was submitted. I am certain I continue to pay interest on the package. I have no confidence in the extended warranty I purchased and hope I never need it. A bad experience continues.

February 01, 2024

I would watch out for their finance dept. They definitely are in a greed mindset mentality. Trying to take advantage of the consumer as much as they can. It's almost like they are acting like More

by kev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah Ortiz
Feb 14, 2024 -

Aaron Chevrolet responded

We're truly sorry to read about your experience with our finance department. We aim for transparency and fairness in all aspects of our business, so it's concerning to see we've left the wrong impression. Your feedback is valuable as it helps us improve and address any issues promptly. If you'd like to discuss this further or have other concerns, please don't hesitate to reach out directly. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

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