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Aaron Chevrolet

Lake Elsinore, CA

Overview
Employees
Reviews
Vehicles
4.5
633 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 633 reviews

December 14, 2023

Bad experience did not meet my needs they had my car for 4.5 hours and didn’t do anything to my car they said they dis but I don’t see a difference More

by almagbarragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny
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Dec 25, 2023 -

Aaron Chevrolet responded

I'm concerned to read about your experience. It's important for us that our customers feel their needs are met and it seems we fell short in this instance. I would like the opportunity to discuss what happened during your visit, so if you're willing, please reach out directly at your earliest convenience. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

December 14, 2023

For three days, I have been trying to call someone who can help me, but they only got my number to call me back, and I haven't gotten any response. More

by 2015pf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Starrina Cardenas
Report | Print
Dec 25, 2023 -

Aaron Chevrolet responded

I'm sincerely sorry for the lack of follow-up on our end. We want our customers to feel accommodated every step of the way and I am here to help. Please contact me directly so that I can answer all of your questions as soon as possible. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

December 12, 2023

Aaron Chevrolet provided me with excellent service! Excellent customer service from every employee that helped me. More

by RACHEL_CONTRERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshal Fradd
Report | Print
Dec 12, 2023 -

Aaron Chevrolet responded

We're so glad to know you had an excellent experience with our team at Aaron Chevrolet in Lake Elsinore! Thanks for the positive feedback, we appreciate it.

December 12, 2023

Awesome customer service and timely service. They communicate information in language you can understand and they answer all your questions. More

by takers48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakotah Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisel
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Dec 12, 2023 -

Aaron Chevrolet responded

We're glad to know our team at Aaron Chevrolet in Lake Elsinore provided you with excellent customer service and timely assistance. We always aim for clear communication, so it's great to see that reflected in your experience! Thanks for the review.

December 05, 2023

They didn't charge us the price they said they would, and have us sign a tablet with no contract in front of us. So didn't even know it till we got home and looked at it. More

by donandjen4ever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dakotah Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Aaron Chevrolet responded

It's concerning to read your review. We aim for transparency in all our transactions, and I'm sorry if this wasn't the case during your visit. It sounds like there may have been a misunderstanding or miscommunication about pricing which we'd certainly want to clear up with you directly. Please reach out when you can so we can discuss further. Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

December 04, 2023

My service tech is so good makes me comfortable there. Faisel is the greatest!!. Your waiting room was terrible. It was so cold & the TV had an ad to look at buying a yacht, what happen to the home improv More

by SALLYCAT118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with sales people
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Dec 13, 2023 -

Aaron Chevrolet responded

We're glad to know that Faisel made your visit comfortable at Aaron Chevrolet in Lake Elsinore. We appreciate the feedback about our waiting room and will definitely look into improving it for a better customer experience. Thanks for bringing this to our attention!

December 03, 2023

Thank you to the service department at Aaron’s Chevrolet for fixing & diagnosing my equinox to learn that I needed that specialty battery. More

by DJERICAANDERSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall in service
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Dec 04, 2023 -

Aaron Chevrolet responded

We're glad our service department at Aaron Chevrolet in Lake Elsinore could help diagnose and fix your Chevrolet Equinox. We appreciate the shout-out!

December 02, 2023

Always great Faisel is the best service advisor always honest and fair pricing thanks alot More

by LAMONTE35454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisel
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Dec 04, 2023 -

Aaron Chevrolet responded

We're elated that Faisel has been the right service advisor for you! Thank you for being an Aaron Chevrolet in Lake Elsinore customer!

November 27, 2023

I was very impressed by the friendliness and excellent work of your personnel. and you have great snacks. More

by DKINGPI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
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Nov 28, 2023 -

Aaron Chevrolet responded

We're glad to know you had a positive experience with our team at Aaron Chevrolet in Lake Elsinore, and that the snacks were a hit too! Thanks for your review.

November 25, 2023

Hats off to the Aaron team. They took great care of me. Thank you, Brian and Star,. More

by louh012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Starrina Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Aaron Chevrolet responded

Thank you for the review! We appreciate the kind feedback about Brian and Star and hope to see you again at Aaron Chevrolet in Lake Elsinore!

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