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Aaron Chevrolet

Lake Elsinore, CA

4.5
633 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 633 reviews

February 05, 2024

Faisal in the Service Department is an asset to Aaron Chevrolet. The lobby is clean. More

by Estela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal M
Feb 05, 2024 -

Aaron Chevrolet responded

Estela, we are glad that Faisal was such a pleasure to work with! Your five-star review will certainly be shared with the Aaron Chevrolet in Lake Elsinore team. Until next time!

February 01, 2024

I would watch out for their finance dept. They definitely are in a greed mindset mentality. Trying to take advantage of the consumer as much as they can. It's almost like they are acting like More

by kev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Noah Ortiz
Feb 14, 2024 -

Aaron Chevrolet responded

We're truly sorry to read about your experience with our finance department. We aim for transparency and fairness in all aspects of our business, so it's concerning to see we've left the wrong impression. Your feedback is valuable as it helps us improve and address any issues promptly. If you'd like to discuss this further or have other concerns, please don't hesitate to reach out directly. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

February 01, 2024

Taylor and the gang got me all fixed up and home in no time at all. More

by thervmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor in service
Feb 01, 2024 -

Aaron Chevrolet responded

Thank you for leaving Aaron Chevrolet in Lake Elsinore a five-star review! We are glad that Taylor and our team ensured your vehicle was running smoothly.

February 01, 2024

I bought the car I wanted, but otherwise allowed myself to be upsold several useless products. I said I wanted the car and was told I had to purchase at least two add-on products, I should have walked. I More

by rdmitchell1962
Service Communication
Recommend Dealer
No
Employees Worked With
Salesman-Brian-knew little about the car or add-ons; Rico and Ariel-finance-very nice but sold me the useless maintenance package, claiming afterwards they did not know its limitations.
Feb 14, 2024 -

Aaron Chevrolet responded

I'm sorry to hear this. It's concerning that you felt misinformed about the additional products you acquired while purchasing your vehicle. We pride ourselves on providing customers with a comprehensive, clear review of their options and do our very best to ensure this is communicated well—I truly apologize if this wasn't the case in your experience. I'd like the opportunity to address your concerns directly so we can work towards a resolution together. Please reach out to me at your earliest convenience using the contact I've included below. Thank you, Kriti Sharma - Business Operations Manager kriti@aaronag.com (858) 956-2321

Mar 04, 2024 -

rdmitchell1962 responded

I’m disappointed that I’ve tried both forms of contact and received no response. The phone# provided was not a direct line, but appeared to be a general line to Aaron Ford. I left a message-believe I did-and received no response. I’ve sent two emails to your email address and again received no response. I appreciated your initial response though question your sincerity with it. I’m still awaiting the refund for the useless maintenance package I had purchased, approaching 2mos since the cancellation was submitted. I am certain I continue to pay interest on the package. I have no confidence in the extended warranty I purchased and hope I never need it. A bad experience continues.

January 31, 2024

Great service! Justin and Aldo were fantastic! Gave me exactly what I was looking for and left with a badass Silverado Trail Boss! Financing was awesome too! Great More

by alaughman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Aaron Chevrolet responded

It's fantastic to know that Justin and Aldo helped you find the perfect Chevrolet Silverado Trail Boss at Aaron Chevrolet in Lake Elsinore! We do our very best to ensure the car-buying process is as efficient and smooth as possible. We appreciate your business and hope to see you again in the future. Enjoy your new ride!

January 31, 2024

I was greeted promptly. Marshall told me about the services I needed and that he recommended. I waited for the car and it was done in just over an hour. More

by J.BARNETT8818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall
Jan 31, 2024 -

Aaron Chevrolet responded

We're glad to know you had a prompt and efficient service experience with Marshall at Aaron Chevrolet in Lake Elsinore. Thanks for the positive feedback, we appreciate it!

January 31, 2024

Great service, great communication and done super fast! Thanks Denny and team, I’ll be back! More

by SPIERCE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny C.
Jan 31, 2024 -

Aaron Chevrolet responded

Thank you for sharing your five-star experience with Danny and the Aaron Chevrolet in Lake Elsinore team! See you down the road.

January 30, 2024

Mario is the best ! My car is driving great again. You can definitely trust this dealership they took very good care of my car! More

by DEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 30, 2024 -

Aaron Chevrolet responded

We're so glad to know that Mario and our team at Aaron Chevrolet in Lake Elsinore were able to get your car back on the road! Thanks for trusting us with your vehicle. Safe travels ahead!

January 26, 2024

Good overall Out of snacks in waiting area. Tire damage not reported properly on paperwork More

by brimears
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgy
Jan 31, 2024 -

Aaron Chevrolet responded

Brimears, I am glad that overall you had a positive experience. However, I apologize for being out snacks and for any mix-ups with your paperwork. I would be happy to address any ongoing issues, so please feel free to reach out at a time that works for you. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

January 26, 2024

Service was completed as requested in a timely basis. Price was adjusted per price quote when scheduled. More

by GINGER2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Starrina Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Aaron Chevrolet responded

We're glad to know your service experience at Aaron Chevrolet in Lake Elsinore met expectations and the pricing was as quoted. Thanks for taking time out of your day to share this positive feedback!

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