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Aaron Chevrolet

Lake Elsinore, CA

Overview
Employees
Reviews
Vehicles
4.5
633 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 634 reviews

March 09, 2024

Your service department is going to lose you guys a lot of business. Your service manager is the definition of bad business. He is very rude and has no business in any sort of customer service position. More

by Gmartinez1005
Recommend Dealer
No
Employees Worked With
Mark Fradd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2024 -

Aaron Chevrolet responded

We're sincerely sorry to hear about your experience with our service team. We aim for excellence in customer service and it's clear that we fell short during your visit. Your feedback is important as it helps us improve. Please reach out so we can discuss this further and work towards a resolution together. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com, (951) 228-3054

March 08, 2024

Great service, very professional. I will be back for future service needs without a bought! More

by Robsamuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breana
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Mar 08, 2024 -

Aaron Chevrolet responded

It's great to read that the Aaron Chevrolet in Lake Elsinore team was professional and delivered five-star service. We look forward to assisting you with all your future service needs!

March 08, 2024

Great customer service, smooth transaction, text updates were very helpful as I’m busy and not always available to answer the phone More

by CHRIS@DANZIOPERFORMANCE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerret Benidict
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Mar 08, 2024 -

Aaron Chevrolet responded

We're glad to know that our text updates and smooth transaction process worked well for your busy schedule! Thanks for choosing Aaron Chevrolet in Lake Elsinore, we appreciate the positive feedback.

March 08, 2024

Great customer service all the time. They always get answers when you need them and are always willing to help. More

by teresat225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Briana Hull
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Mar 08, 2024 -

Aaron Chevrolet responded

We're delighted to know you've had consistently great customer service with us at Aaron Chevrolet in Lake Elsinore. We always strive to be helpful and provide the answers our customers need. Thanks for your review!

March 07, 2024

Highly recommended. Helpful and peofessional. Thank you for taking of my car. As always satisfied and happy for the quality work you guys gave. More

by ABBY_TWITTY
Recommend Dealer
Yes
Employees Worked With
Mark Fradd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Aaron Chevrolet responded

We're so glad to know you had a great experience with us at Aaron Chevrolet in Lake Elsinore! Your satisfaction is our top priority and we appreciate your recommendation. Safe travels until next time!

March 06, 2024

The staff was friendly and helpful. The service was completed in a timely manner and the waiting area was great. I plan to return for future service. More

by tracymccuskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Aaron Chevrolet responded

Tracy, we're glad to know you had a positive experience with our team at Aaron Chevrolet in Lake Elsinore. We look forward to seeing you for your future service needs!

March 01, 2024

Speedy attention to my vehicle by the service department for the scheduled maintenance appointment. I waited for the vehicle and it was completed in the time promised. More

by marty1hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Taylor Murphy
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Mar 01, 2024 -

Aaron Chevrolet responded

We're glad to know our service department at Aaron Chevrolet in Lake Elsinore was able to get your vehicle serviced promptly and within the promised time. Thanks for sharing this positive review!

March 01, 2024

I have been bringing my car for service to this location for several years As always, Marshall in the service department has proved to be knowledgeable, informative, and personable. I was sad to hear that h More

by beckydelossantos57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall, Service Department
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Mar 04, 2024 -

Aaron Chevrolet responded

We're glad to know that you've had consistently great experiences with Marshall in our service department at Aaron Chevrolet. We'll certainly pass along your well wishes as he embarks on his new journey!

February 29, 2024

Great work, great team, great service. Can always count on Chevrolet to take care of my car More

by alexandriaplascencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 29, 2024 -

Aaron Chevrolet responded

Alexandria, thank you for trusting the Aaron Chevrolet in Lake Elsinore team to take excellent care of your vehicle! Your five-star review is what it's all about.

February 28, 2024

All of the guys there were awesome except the guy with no socks. Aldo, Kirk and Manny Pacquiao in finance were all wonderful. They should be promoted immediately and have their pay doubled. On a serious note More

by tg_gilliland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Kuzmanic
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Feb 28, 2024 -

Aaron Chevrolet responded

We're delighted to know that our team at Aaron Chevrolet in Lake Elsinore, especially Aldo, Kirk, and Manny Pacquiao made your experience a memorable one. We appreciate the feedback and hope you enjoy your new truck!

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