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Aaron Chevrolet

Lake Elsinore, CA

4.5
634 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 634 reviews

April 17, 2024

Very nice staff. They try their best to meet in the middle with the customer, and make the process go smoothly. More

by 19LCARDOZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Aguilera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Washington (Anthony)
Apr 17, 2024 -

Aaron Chevrolet responded

We're glad to know our team at Aaron Chevrolet in Lake Elsinore was able to provide a smooth and accommodating experience. Thanks for the positive feedback!

April 17, 2024

Extremely helpful and kind. Great experience. The group over here was fantastic. Thank you to Brandy and Nick for helping with our new truck. More

by E n S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Prom
Apr 17, 2024 -

Aaron Chevrolet responded

Congratulations on your new truck! It's great to hear Brandy and Nick were a huge help throughout the purchasing process at Aaron Chevrolet in Lake Elsinore. Thanks for choosing us - enjoy the ride!

April 17, 2024

Mario was very pleasant and thorough. He was able to answer all my questions. Excellent customer service. More

by lgoytia8186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Aaron Chevrolet responded

We're glad to know that Mario provided you with excellent customer service and answered all your questions at Aaron Chevrolet in Lake Elsinore. Thanks for the positive feedback!

April 17, 2024

Misleading at purchase of maintenance warranty contract . At the purchase of our truck . We didn’t pay for only oil , wipers , and filters . Aren’t those ‘ regular maintenance ‘ Taylor ? More

by RUBENJ.5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor Murphy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Aaron Chevrolet responded

I'm sorry to read about your dissatisfaction with the maintenance warranty contract. We aim for transparency in all our dealings and it's concerning if this wasn't reflected during your purchase. If you'd like, we can review the details of your contract together so there are no misunderstandings moving forward. Please reach out at a time that works best for you. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

April 16, 2024

Always great service and good communication . I take my car to this dealer every time I need service More

by EIFFEL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Aaron Chevrolet responded

Thank you for choosing Aaron Chevrolet in Lake Elsinore, we appreciate your loyalty and your positive feedback!

April 16, 2024

I got there, had good conversation, they were up front and we worked a deal. They even brought the truck to my work the next day once they finished with a recall update. More

by jeffallbee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonso Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Aaron Chevrolet responded

We're glad to know that you had a positive experience with us at Aaron Chevrolet in Lake Elsinore. It's great to see our team could accommodate your needs and make the process convenient for you! Enjoy your new truck!

April 16, 2024

Great customer service . Mario is very knowledgeable and professional. Every time I need any service I try to get Mario as my service advisor. More

by ivanchatman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Aaron Chevrolet responded

Ivan, we're glad to know that Mario has been providing you with excellent service at Aaron Chevrolet in Lake Elsinore. We appreciate your loyalty and look forward to serving you again!

Apr 16, 2024 -

ivanchatman05 responded

When you provide good customer service I will let it be known.

April 16, 2024

Great service was able to get me in right away for an appointment. Will be coming her for future maintenance. More

by JAYARZATE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Aaron Chevrolet responded

We're glad to know you had a great service experience with us at Aaron Chevrolet in Lake Elsinore! Looking forward to seeing you for your future maintenance needs. Safe travels until then!

April 15, 2024

He was very helpful and listened to all my concerns. He was able to get my vehicle completed within the same day I dropped it off. More

by SRAWLS2046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Aaron Chevrolet responded

We're glad to know our team at Aaron Chevrolet in Lake Elsinore was able to address your concerns and get your vehicle back on the road quickly. Thanks for sharing this positive feedback!

April 14, 2024

What a horrible dealership. I made a deal on a car over the phone and went in to buy it and they sold it the night before. Not a courtesy call, nothing. Aldo the manager was com More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Gandy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Atkinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Crosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aldo Aguilera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Gutierrez , Dina Castanon
Apr 22, 2024 -

Aaron Chevrolet responded

Todd, we are very sorry that the vehicle you were interested in was sold. This is never the experience we hope to offer, and your frustrations are understandable. We assure you we do not run our business to mislead our customers, and we would like the opportunity to make this right. My number is listed below if you like to provide any additional information before we are in touch. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronag.com, (858) 956-2321

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