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Aaron Chevrolet

Lake Elsinore, CA

4.5
634 Reviews
Aaron Chevrolet: Riverside County Chevy Dealership At Aaron Chevrolet, we realize that our dealership would be nothing without its loyal customers. Your satisfaction is our No.1 priority, which is why we've tailored our dealership experience to your needs. From our stress-free, no-pressure environment to our small-town look and feel, everything we've done has been designed to help you feel right at home when you buy, lease, or service with us. Do you have any questions or concerns for us? Contact us any time and we'll be happy to help you! We're one of the most-trusted car dealerships near Murrieta, Hemet, Menifee, Temecula, Corona and the surrounding cities. But don't take our word for it: read what people are saying about us!
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31201 Auto Center Dr

Lake Elsinore, CA

92530

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Showing 634 reviews

July 15, 2024

Vehicle looked great in a video and pictures. When I got there it was not worth even lowend KBB. On the test drive I’m surprised the truck stoped. It needed brakes and the tires were so worn. Ye More

by fondant.plate_03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Gandy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Crosby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Aaron Chevrolet responded

We apologize for the disappointing experience you had with us. It's clear we fell short in presenting an accurate representation of the vehicle and providing a satisfactory customer service experience. If you're open to discussing this further, please reach out at your convenience so we can address these issues directly. Thank you, Nick Prom – General Sales Manager – nprom@aaronchevy.com

July 10, 2024

Went to the dealership to check out a car they had advertised on the internet. Dede the salesperson was very nice. We went for a drive. I like the car. Told her I would pay them what they were asking More

by wcjewelers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aldo Aguilera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Aaron Chevrolet responded

This is very concerning to read. We strive for transparency and honesty in all our dealings, so it's disappointing to hear about your experience. I apologize for any inconvenience caused and would like the opportunity to make things right. Please reach out at your earliest convenience so we can address this matter directly. Thank you, Nick Prom – General Sales Manager – nprom@aaronchevy.com

July 09, 2024

Briana Hull was supper nice. She did a great job telling me what they were going to do. More

by carguy tom 1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Hull
Jul 10, 2024 -

Aaron Chevrolet responded

We're thrilled to hear that Briana welcomed you to Aaron Chevrolet in Lake Elsinore with friendly and communicative service!

July 04, 2024

We’re been coming here since it’s been here, and before that when it was Sndrtdon. The only problem is they have eliminated all the snacks except for coffee; that makes waiting less pleasurable. More

by GGSR167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faisal Mangrio
Jul 05, 2024 -

Aaron Chevrolet responded

Thank you for your continued support of Aaron Chevrolet in Lake Elsinore! We appreciate the feedback about the snacks and will take it into consideration to improve our waiting area experience.

July 03, 2024

Briana helped me out at Aaron Chevrolet and I couldn’t be happier. I m oh that I can depend on their service team to fix any issues and keep my car safely operating in the road. They always do a great job fo More

by charlierych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana
Jul 05, 2024 -

Aaron Chevrolet responded

Charlie, we're delighted to hear that Briana and the Aaron Chevrolet in Lake Elsinore team have earned your trust! Thanks for sharing your positive experience with us.

July 01, 2024

Scheduled oil change was started on time along with diagnosing an intermittent nfotainment center problem. It was determined that my vehicle would need to be left for the day. I was immediately asked i More

by del.dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Aaron Chevrolet responded

Thank you for sharing your experience! We're glad to hear that our team at Aaron Chevrolet in Lake Elsinore provided timely service and convenient shuttle transportation. We appreciate your feedback!

June 29, 2024

This dealership sucks never go here for any parts, service or sales . Go anywhere else !! More

by SCOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
Jul 10, 2024 -

Aaron Chevrolet responded

Reviews are very important to our business, Scott, as we use them to learn and improve our processes for future guests. If you are willing, I'd love to hear more about what happened during your visit so we can properly address your concerns. Please consider contacting me directly when you have a moment. Thank you, Mark Fradd – Service and Parts Director – mfradd@aaronchevy.com – (951) 228-3054

June 29, 2024

A dealership with great deals and good people. I would just suggest a more expedited sales experience. But overall very happy with our purchase. More

by Cleverever
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Hornkohl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alonso Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Aaron Chevrolet responded

Thank you for your feedback! We're glad to hear you're happy with your purchase from Aaron Chevrolet in Lake Elsinore. We'll take note of your suggestion regarding the sales experience and strive to improve it. Enjoy your new vehicle!

June 25, 2024

Taylor is the absolute best ! I will only see Taylor when I come in to get my car serviced! More

by JEWELSGALLOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Aaron Chevrolet responded

We are honored to receive your support. Thank you! - Aaron Chevrolet in Lake Elsinore Team

June 21, 2024

DANNY was great,told me about the charge on my credit card if I used it. HE also answered all my questions about my car,and it was ready when he said it would be. Danny was very pleasant and cheerful. More

by RITASIX64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Covarrubias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Aaron Chevrolet responded

Rita, thank you for the kind words! We're delighted to hear that Danny provided excellent service and clear communication at Aaron Chevrolet in Lake Elsinore. We appreciate your feedback and hope you're enjoying your car!

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