AX Auto Inc.

FRAUD ALERT- When I bought my 2018 Toyota Rav4 from AX Auto Inc. in Georgia, I was offered an extended aftermarket warranty by my sales rep, Mo. I was given a brochure which listed all the portions of the Auto Inc. in Georgia, I was offered an extended aftermarket warranty by my sales rep, Mo. I was given a brochure which listed all the portions of the car that were covered. Before spending $2,200 on a warranty from a company I'd never heard of, for my peace of mind, I asked precisely what was covered. I was told by Mo, "Everything you see listed here is covered." There is a section of the warranty brochure titled "Optional Coverage," which I noticed immediately. I specifically asked Mo if what he was selling me included that "optional" coverage. "Absolutely, everything you see listed here, is covered" he responded. When the wheel bearing on the Driver's side failed less than a year later, I took my car in to the Toyota Dealership for a repair I knew was covered under my warranty sold to me by AX Auto. THE WARRANTY (Alpha Warranty) COMPANY DENIED THE CLAIM IMMEDIATELY, leaving me with an $1,100 bill. I called Mo immediately, and was told "Don't worry, this happens sometimes, we'll get it taken care of." No, no you will not. After THREE WEEKS of ignored e-mails and multiple ducked phone calls, and an in-person visit to the dealership to attempt to get them to do the right thing, and stand behind their warranty, either getting the warranty company to cover the expense, or covering it themselves, I was instead shuffled off to their Finance Manager, Sam Khan, who me the "best he could offer" was to sell me ADDITIONAL coverage for another $600 or so, rather than honor what their salesman misrepresented to me in the first place. When you tell a customer spending nearly $20K something very specifically, are asked DIRECTLY to clarify what you are representing, and then that turns out to be untrue, and you leave that customer swinging in the breeze, and out of pocket money they should never have had to spend, that is called FRAUDULENT MISREPRESENTATION. BEWARE this dealership, THEY DO NOT STAND BEHIND THEIR WORD. More

Nadeem Khan, are amazing auto dealer. Thanks guys for treating me like a human. Thank you AX Auto Thanks guys for treating me like a human. Thank you AX Auto More

Mia Brown,was very professional,am satisfy with their services. They have good collections of cars. Thank yo AX Auto. services. They have good collections of cars. Thank yo AX Auto. More

Adam Agad, was great am very happy with their services Thank you so much AX Auto . Thank you so much AX Auto . More

I just wanted to be treated good when getting a car. Went around to a few places same xx come see my manager, oh the price is not what we advertised. Then I found Nadeem Khan at AX Auto. Thanks guys for Went around to a few places same xx come see my manager, oh the price is not what we advertised. Then I found Nadeem Khan at AX Auto. Thanks guys for treating me like a human! Fair and honest More

Nadeem khan was amazing and professional. They provide excellent customer service. Thank you so much AX Auto. They provide excellent customer service. Thank you so much AX Auto. More

They are very awesome,fast and experienced. Adam Agad, Mia Brown,and Alonzo Gamble,are experienced. Nadeem Khan provided excellent customer service. Thank you so much Adam Agad, Mia Brown,and Alonzo Gamble,are experienced. Nadeem Khan provided excellent customer service. Thank you so much More

Amazing auto dealer good prices and professional. Thank you so much Nadeem Khan for everything Thank you so much Nadeem Khan for everything More

Amazing auto dealer good prices and quick thank you Nadeem Khan for everything. Am very happy AX Auto . Nadeem Khan for everything. Am very happy AX Auto . More

I hear all the time cleanest car I have seen, Friendly - Listened to my needs and suggested the perfect car for me I have several customers that have bought 3-4 cars from me because they have lots of teena Listened to my needs and suggested the perfect car for me I have several customers that have bought 3-4 cars from me because they have lots of teenagers More