AUTO'S OF CHICAGO
Downers Grove, IL
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34 Reviews of AUTO'S OF CHICAGO
Sold me a Mercedes that had a major oil leak and the engine light turned on within 5 minutes of driving. They lied about an inspection that was supposed to be done at a local Mercedes dealership before engine light turned on within 5 minutes of driving. They lied about an inspection that was supposed to be done at a local Mercedes dealership before shipping the car. Called the dealership and the car was never even checked in. They just denied the issue even though I provided repair orders from multiple Mercedes repair shops. All shops mentioned this issue has been ongoing for it to be at this point. It took 3 weeks of extremely poor communication to send me a laughable couple hundred bucks. Super nice to you until they sell you a car with issues. Would consider reading their Yelp reviews, seems like this is nothing new for them. Different address, same people. Check out their lowest google reviews as well. I'd buy a car anywhere else. More
We purchased this vehicle outright, and the check engine came on as soon we left the dealer. I had it scanned, and many codes popped up, meaning they unplugged the battery to clear all codes. After re-scann came on as soon we left the dealer. I had it scanned, and many codes popped up, meaning they unplugged the battery to clear all codes. After re-scanning it, we had two main issues with Catalyst System Bank 2 and Turbocharger Bypass Valve 2. My gut told me to go to the dealer so they wouldn't just clear codes and send me back. I took it to the dealer as Eddie said to me that with this insurance, he was prising so much we could go to the dealer at any time, and they did all diagnostics, and the total to get it all fixed came to over 6K :-( It's disappointing that the 'mandatory' insurance, strongly recommended by the dealer, does not cover any of these significant issues. This lack of coverage has added to my dissatisfaction with the situation. When I contacted Eddie first, he asked why you went there. I would diagnose it for you for free, and he assured me that they would 'take care of it.' The car was there for over two weeks, and they said they took it to the same dealer I did before to diagnose it again, even after I gave them a copy of my diagnostic report. Then Scott told me that the Turbocharger Bypass Valve connector was the culprit and was throwing the other code in. I do not think so, but who am I to tell a guy what? He said he is waiting on a part, and the car will be done in a few days. I got it back a few days later with the connector glued up and not changed to a new one as it should be, and that was the only thing that had to be done with this issue that the dealer priced for $159.42 - they showed me a bogus invoice for over $600.00. For what a drop of super glue????? They erased the codes again, which, of course, came back. Now, I have to take it to the dealer and spend over 6k to get it to work. DO NOT TRUST THEM!!!! I wish I read all the reviews as I'm dealing with the same crap other people were dealing with too. More
As far as I am concerned this is THE PLACE to buy a car and have it financed. I really appreciate that they went the "extra mile" to get things done. Everyone I met was supportive and not just because they and have it financed. I really appreciate that they went the "extra mile" to get things done. Everyone I met was supportive and not just because they wanted me to buy. Good people. More
Recently I purchased a vehicle from Autos Of Chicago in Downers Grove and my experience was very good I would recommend them to others because they were helpful, courteous and I didn't experience any unple Downers Grove and my experience was very good I would recommend them to others because they were helpful, courteous and I didn't experience any unpleasant issues. More
The sales guy Omar made it easy to buy a car here. . No sales pressure. He answered questions and let me look around. Good cars, good prices. I heard about them from a friend of mine who bought a Hond . No sales pressure. He answered questions and let me look around. Good cars, good prices. I heard about them from a friend of mine who bought a Honda Civic. I bought a Infiniti Q50. A good experience buying a car. More
WOW! An honest customer service oriented used car dealer. Who knew that there was such a place? My wife and I are really happy with our Toyota Sienna and An honest customer service oriented used car dealer. Who knew that there was such a place? My wife and I are really happy with our Toyota Sienna and we recommend Autos of Chicago as an choice for buying a used car. More
Hidden fees, mandatory warranty. Stay away. They wasted half my day and avoided me when I asked for a detailed account of the out the door price. They didn't want to give it to me Stay away. They wasted half my day and avoided me when I asked for a detailed account of the out the door price. They didn't want to give it to me because it included over $1800 in non-negotiable, unwanted markups. More
I was able to pick up an awesome Mercedes from Autos of Chicago. Looks great, drives great and I got a great deal. I highly recommend them as the place to buy a vehicle. Great service, great prices, great Chicago. Looks great, drives great and I got a great deal. I highly recommend them as the place to buy a vehicle. Great service, great prices, great customer service. More
I spent a lot of time looking for the right car and the right deal. Almost a full month. I finally found what I was looking for at Autos of Chicago in Downers Grove. Quite a ways from where I live but wort right deal. Almost a full month. I finally found what I was looking for at Autos of Chicago in Downers Grove. Quite a ways from where I live but worth the trip. Professional, courteous service with an "aim to please" attitude" More