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ARC Auto Store

North Kansas City, MO

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323 Reviews

95 Design Dr

North Kansas City, MO

64116

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Showing 323 reviews

September 22, 2015

Truck purchase I saw a truck that I was interested in sitting on their lot. Stopped in and gave it a drive. Vic, my sales person, was very laid back and no pressure More

by HX YEAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack "Vic" Victor-Unroe
September 16, 2015

Quick buy. Helpful and efficient staff My family had many interactions with ARC, and each of them was great. Their service department is excellent. The cars I bought from them perfectly met More

by Alla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Antonets, Jack "Vic" Victor-Unroe, Jeremiah Baxter, Jerry Brockhaus
August 22, 2015

Horrible The vechile came with one electric key reduce price by $100.00 knowing it cost over $400.00 to make another. Had to pay $199.00 processing fee for the More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trisha is very rude person
August 03, 2015

disappointment When we purchased our car the finance man said it would take aprox. 1/2 hour. It took almost 3 hours just for approval. We didn't even get to speak More

by deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian McMullen
Aug 04, 2015 -

ARC Auto Store responded

Dear Deb, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. I am truly sorry that you did not understand that the 30 Day/1000 Warranty only covers the motor and drivetrain and that any work has to be done here in our shop. We apologize for your experience and we appreciate your feedback. Sincerely, Brian McMullen Internet Manager 816-474-2277

July 15, 2015

Quick, no hassle experience. Good vehicles, fair prices and friendly, no pressure staff. Everyone was very nice to deal with and you get a CarFax. I would buy here again. More

by Karl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike "Tony" Adams
July 13, 2015

Our Excursion We are very happy with the vehicle that we purchased from this dealer.Even though not much information was found or available on our vehicle,we are pl More

by shelby123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ruch
July 06, 2015

Quick buy Went into ARC knowing what car I wanted. Quickly did a test drive, and Miles helped us promptly process the purchase. There was a minor mechanical f More

by godograpes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike "Miles" Liles
July 01, 2015

No CAR-BUYING jitters This was my son's first experience of purchasing a car. Brian M. was patient, helpful and eager to get him into a safe and reliable vehicle. It was More

by galant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Brian McMullen
June 27, 2015

Wonderful car buying experience !! Service second to none !! My husband promised me a new car upon graduating from college. That's is only a few months away. ARC auto helped us choose the right car for me and ou More

by muffygirl80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ruch
June 25, 2015

Bought used car Bought very nice 2011 Toyota Carolla at a good price. The lot was very clean and well ordered and the cars parked so that they were easily inspected. More

by jerry123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McMullen, Mike "Miles" Liles, Jerry Brockhaus
Jun 25, 2015 -

ARC Auto Store responded

Thank you very much, we hope you enjoy your Corolla and please feel free to tell your family and friends about us. We are also here for any of your service needs. Thanks!