
ALM Roswell
Roswell, GA
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It took weeks for me to decide on a make/model to purchase. Don stuck with me through the process offering pros and cons of each vehicle type until I was ready to make a decision. I did my homework purchase. Don stuck with me through the process offering pros and cons of each vehicle type until I was ready to make a decision. I did my homework and researched the cars I was considering and the dealership answered all of my questions and concerns. The negotiations were open, easy and quick and I am satisfied with the price. I recommend this dealership and Don Zorn. More
The process was easy. They were friendly and efficient. I can't believe how fast it all happened. Steve was honest from the moment he was referred to me. I can't believe how fast it all happened. Steve was honest from the moment he was referred to me. More
I recently purchased a BMW 528I from ALM and have been very pleased with the purchase. It was the exact car I was looking for at a good price. Steve was very good to work with and the entire experience wa very pleased with the purchase. It was the exact car I was looking for at a good price. Steve was very good to work with and the entire experience was very pleasant and easy. Steve gave me his cell phone and he was available both before the purchase and afterwards. ALM promised some after purchase work on the car and they followed up accordingly. No problems whatsoever. I would recommend ALM and highly recommend Steve. More
They were very friendly and my Salesman was very attentive. However, I purchased the car on May 20, 2012, and as of August 7, 2012, I still do not have the title so I cannot get a license tag for t attentive. However, I purchased the car on May 20, 2012, and as of August 7, 2012, I still do not have the title so I cannot get a license tag for the car. The person responsible for getting the title refuses to speak to me, and one of his employees calls me periodically and says it is probably going to be two more weeks. It has been 11 weeks already and still no title with no reasonable expectation of when I will receive it. More
Steve Cole was the consummate professional. He followed up with us as committed after our initial visit, and worked with us until he found the perfect car at the right price. up with us as committed after our initial visit, and worked with us until he found the perfect car at the right price. More
I found the vehicle that I purchased online. I went in to the dealer and test drove the vehicle and loved it. The finance process was extremely quick and easy. The vehicle was impeccable. Steve was great to the dealer and test drove the vehicle and loved it. The finance process was extremely quick and easy. The vehicle was impeccable. Steve was great to work with. I would recommend them to anyone. More
Don Zorn is an Awesome guy! We had an amazing car shopping experience once we found Don at Atlant Luxury Motors! We pretty much purchased this car sight unseen and to our great pleasure..we arrived shopping experience once we found Don at Atlant Luxury Motors! We pretty much purchased this car sight unseen and to our great pleasure..we arrived in Atlanta after a 3 hour drive and found our 2009 Mercedes CLS 550 Better than we even expected! and...to top it all off...we left the dealership with my beautiful mercedes..at EXACTLY the price we had agreed on!! My husband sold cars for 12 years before starting his insurance agency... my son is the lead diesel mechanic at a dealership.... so making those 2 happy is not easy! But, Don Zorn is an honest and great guy who has earned himself repeat business for years to come! When ever we're in the market to add to our little car collection...we'll be back to see Don!! Thanks again for everything!!! More
I worked with Don Zorn on the purchase of a BMW Z4 (09). Don is a sales professional, and throughout the process he patiently answered my questions about the vehicle in a very friendly, knowledgeable, and h Don is a sales professional, and throughout the process he patiently answered my questions about the vehicle in a very friendly, knowledgeable, and honest manner. Don quickly arranged all the details and offered to meet me at the train station (with the car) since I was traveling to Atlanta by air. Don's enthusiasm and professionalism is evident and sets him apart from many in the auto sales business! My experience with the entire buying process was excellent. I would certainly recommend Don and Atlanta Luxury Motors! - Bill B. More
Bought a ES350 from ALM back in April which had some rusted chrome wheels and the rear bumper was sticking out on the side. Salesman ADAM says those can be fixed and gives us a dealer "WE OWE YOU", tel rusted chrome wheels and the rear bumper was sticking out on the side. Salesman ADAM says those can be fixed and gives us a dealer "WE OWE YOU", telling me that their service center will fix those issues. I drop the car off and for 2 weeks, all they did was repaint my front bumper which was completely not what I needed to get done. They double-sided tape my rear bumper to have a temporary fix that came back off. They scratched up my hood from washing and waxing my car. For my chrome wheels, they claimed they did not fix it and they will have to send the wheels off to someone who can fix it, but, they will have to find someone before they can do anything. Told me that give them another week to find someone and they will call me back. Well, one week later they have not called and so when I call them, and they forgot who I was. This is some kind of sick joke they play with customers. They loop your calls around like they don't know what they are suppose to do and transfer you back and forth from the service department to the salesman. No one takes responsibilities in this business and it apparently seems like, they don't care at all. Do not believe anyone here with anything they say or have written in this matter. Matter of fact, do not go there at all to purchase a vehicle since they will just scam you. More