ALM Roswell

ALM was the only company to accept me being a first time buyer with little or no credit. Every dealer turned me away. ALM gave me a chance. I was looking to get turned down because all the cars were top of buyer with little or no credit. Every dealer turned me away. ALM gave me a chance. I was looking to get turned down because all the cars were top of the line and I just knew if buy here pay here's turned me down, I was for sure going to get turned down by this company. With no faith left at all I filled out an application and just like that I was approved. I am a first time buyer for anything and most people told me no because I don't have credit. Or they would tell me maybe to a piece of junk. ALM not only told me yes but yes to a luxury car. I'm so glad to have came across such a great car lot. Thanks ALM More

I am glad to be able to write this review for others to read, who are considering a dealership to purchase their next car from. I have bought many cars in my life from various dealerships, both new and us read, who are considering a dealership to purchase their next car from. I have bought many cars in my life from various dealerships, both new and used and as perhaps many of you dealt with what was often, a long and unpleasant experience. However, from the moment I spoke with Rand Hopper over the phone, at Atlanta Luxury Motors in Roswell, GA; to when I was greeted by one of his associates at the front door and introduced to Rand, my experience purchasing my Jaguar was a very pleasant easy one. Rand immediately understood my needs and desires for the car and had it ready to show me, actually pulled up front for me to test drive; even though it was late in the day and allowed me to take all the time I needed with the car to make my decision. Although I had already been approved for a car loan, I had concerns over the short term of the approval as my monthly payments were more than I desired. Rand nicely offered to assist me, he ask just a few simple questions. Within a few minutes, along with the assistance of their in house finance director, Troy; together they were able to obtain my desired payment along with a great interest rate. My entire experience at Atlanta Luxury Motors in Roswell, has been professional and friendly, and I would recommend anyone looking for that exceptional automobile, that you will be proud to drive and own to give them the opportunity to show you just how easy buying the car of your dreams can be. More

I was in the market for a 2011 7-Series BMW. After very thorough searching I ended up finding ALM Roswell. I called, and the car I asked about was being purchased. BUT, upon my asking if they had any oth thorough searching I ended up finding ALM Roswell. I called, and the car I asked about was being purchased. BUT, upon my asking if they had any others available, salesman Rand Hopper searched and helped me find another that I ended up preferring to the one I originally had called about! He helped secure it for me, as there were several people looking at it. He really helped and fought for the deal. I know that sounds odd, a salesman fighting for you to help you buy something from him, but as they told me, ALM moves about 450 vehicles a month. My BMW 740Li was white on black, which is one of the reasons it was so sought after. Another salesman had a buyer for the vehicle, and that was not good as I was about 400 miles away and the other buyer had cash in hand. I am so thankful Rand was my salesman, because he fought off the other buyer to get the car for me. Once I agreed to purchase, Rand took me over to the GM, David, to process the deal. Again - great guy. After speaking to both of these guys, all of my trepidations were gone. The drive back to Indiana in my new 740Li was the most at peace I think I have ever been. And it purred all the way home like it was right off the line. Both Rand and David are proud, responsible fathers, and they both spoke about their children with a lot of pride. That is actually one of the most important things to me as to how comfortable I am about working with folks when this type of money is involved. I couldn't recommend them enough. Before I went in, I had read all 56 reviews online, and although most were positive, there were a few negative, which scared me a little. Well, I think the negative ones were mostly from people who don't realize the business model these guys are in. They flip inventory, and it goes quickly. If you don't like that fast-paced process, you should go to the manufacturer's dealership and pay 30% more. These guys MUST clear all of the BS out of the conversation and get things taken care of, as that it there business model. At the end of the day, I got an UNBELIEVABLE car, at an even MORE UNBELIEVABLE price. End of story. Great people - I can't say enough regarding how high quality this experience was. More

We walked in with a tall order to fill. They made it happen for us. Without making us feel like we were asking for too much. I would definitely go back there. happen for us. Without making us feel like we were asking for too much. I would definitely go back there. More

The price was great for the van I was looking for. The sales associate, Don, really took care of me and made the transaction as smooth as it could be. NO HASSLE at all. Glad to work with the Sales Person sales associate, Don, really took care of me and made the transaction as smooth as it could be. NO HASSLE at all. Glad to work with the Sales Person of the Month. The van totally matched the description as advertised in the dealership website. I even took the van on a long roadtrip from Atlanta to Miami and back. No problem with the drive. Very comfortable ride and spacious interior. I would totally recommend this dealership to shop for your next car. They have a huge inventory to check out from. I would definitely go back again for my next time perchase. Good luck ALM Roswell. More

OUTSTANDING customer service from Internet inquiry with Tim Kettler to the Finance Department. I was afforded quick, efficient, and effective service and financing. As a veteran with some credit challeng Tim Kettler to the Finance Department. I was afforded quick, efficient, and effective service and financing. As a veteran with some credit challenges; I admit I was a bit aprehensive about this Luxury Car Dealer, but I left with complete customer satisfaction and my new ride. OUTSTANDING JOB!!! More

This car buying experience was wonderful. I will be a long term client and refer Garett Banks exclusively as "my car guy". He was courteous, friendly, knowledgeable and extremely patient with me as I s long term client and refer Garett Banks exclusively as "my car guy". He was courteous, friendly, knowledgeable and extremely patient with me as I spent a god 4 hours there on a hot Sunday afternoon. I had been looking for about 2 months and when I stopped in at ALM, I knew I was going to stop shopping. Three weeks later I purchased and. I feel like I got a great deal on my trade-in , a great deal on my new Infiniti M37x and great financing! It was a great car buying experience!! I highly recommend Garrett Banks at Atlanta Luxury Motors!! More

My brother in law purchased a used Mercedes SUV earlier this summer from ALM. He had such a great experience that my fiancé and I drove all the way from Charleston, SC to buy out car from ALM. It took us f this summer from ALM. He had such a great experience that my fiancé and I drove all the way from Charleston, SC to buy out car from ALM. It took us five hours to drive to the dealership and Even though they were about to close up, Donald stayed and let us test drive cars and talk to us about what we wanted. He emailed us, texted and even called to make sure we had everything we needed before arriving to make the transaction seamless. He was such a pleasure to work with. This was by far the easiest best experience we could have asked for in buying a car! I would recommend not only ALM to anyone looking for the best price, customer service and car buying experience as well as Donald for a Sales rep. He was just FANTASTIC!! Thank you we love our new to us, used car!!!! More

Unlike any dealership I've ever dealth with in 40 years, this dealership does not return a large deposit if you elect to change your mind and cancel your interest on one of their cars. Every dealers years, this dealership does not return a large deposit if you elect to change your mind and cancel your interest on one of their cars. Every dealership gladly returns your deposit in hopes of maintaining a good relationship with their customers. Do not give a deposit to this used car dealership. You will not get it back if you elect to change your mind about buying a car from them!!!!!! More