ALM Roswell

This is the most unprofessional company I've done business with. They have failed to fulfill the contractual obligations defined in the We Owe agreement signed at the time of purchase. Each call business with. They have failed to fulfill the contractual obligations defined in the We Owe agreement signed at the time of purchase. Each call to request follow up either goes to voicemail or someone stating they'll call us back. Guess what - they never call back. Reflecting on the sales process, the personnel were sloppy. When credit was pulled for financing, they made 4 separate inquiries when it is standard for dealerships to make 1 inquiry. We have excellent credit, so this was not a result of anything on our end. As most people know, excessive inquiries can decrease ones credit score. Lastly, we requested to transfer our license plate (specialty tag) to our new car. ALM messed up that process too. We are getting a standard plate and the Dept of Motor Vehicles says we have to come in and fill out paperwork plus pay a fee to reinstate our vanity plate. Avoid ALM. It simply is not worth this hassle. More

Atlanta Luxury Motors at Rosewell were a pleasure to work with. Having looked at most websites and visited dealers in TX, LA and FL , I concluded that the dealer had the best prices around.I live in Baton Ro with. Having looked at most websites and visited dealers in TX, LA and FL , I concluded that the dealer had the best prices around.I live in Baton Rouge, Louisiana and had to fly to Atlanta to view the 2011 X5. If I wasn't getting a good deal, I would not have travelled that far. I saved over $2,000 by buying a vehicle here and most importanly the vehilcle was in great condition and had better features than those offered by competitors. I worked with JJ and Jose Martinez who were great and made me comfortable. They were not pushy. Upon my arrival from Louisiana, JJ picked me up at the terminal and drove me to the dealership to view the X5. JJ was courteous, honest, polite and very helpful overall. Prior to flying to ATL, I viewed the pictures on the website and talked with JJ who was very knowleaable with the BMW product - a big thing for me.JJ and Jose described the vehicle before my visit and when I finally viewed the BMW X5, I was not dissapointed. To finally close the deal, JJ handed me over to David Csaszar, Finance Manager who completed everything in 30 minutes. David was friendly, has a good sense of humour, professional and straight forward and looked out for me and even secured me a good deal on bumber to bumper warranty. Overall these guys are good people. They treat you with respect and are very professional. I would highly recommend buying vehicles here whether you are in GA or out of state. Their vehicles are in great condition and offered at a competitive no hassle pricing. They won my trust, offered me a good deal and a good vehicle. Thanks, John Chumba More

DO NOT ASK FOR WILL (salesman?). He doesn't care if he sells you a car or not Day after THANKGIVING in tne morning I called about a car they had in stock and said I was very interested. Then after tal he sells you a car or not Day after THANKGIVING in tne morning I called about a car they had in stock and said I was very interested. Then after talking to him about the car I called My Bank about a loan and was appoved. Later that day I called back to tell him I would buy the car. He then told me it was sold and did not tell his Sales Manager he had somone interested.I live 250 miles from sales lot and told Wll (salesman?) this else I would come by. The Sales Manager didn't seem that concerned More

Atlanta Luxury Motors - Roswell provided me with a wonderful car buying experience. I am very satisfied with the car I purchased and feel that the staff worked to relieve any concerns I had about pur wonderful car buying experience. I am very satisfied with the car I purchased and feel that the staff worked to relieve any concerns I had about purchasing a used vehicle. More

Garrett was very knowledgeable and friendly. I was looking for a Mercedes C class and ended up buying an E350. Great staff and product. I wound recommend Garrett and Atlanta luxury motors to anyone looking for a Mercedes C class and ended up buying an E350. Great staff and product. I wound recommend Garrett and Atlanta luxury motors to anyone in the market for a pre owned luxury car. More

I understand this is a used car market however the sales personnel and managers are not upfront or honest. There have been blatant lies throughout the process. I would never recommend is dealer. They are th personnel and managers are not upfront or honest. There have been blatant lies throughout the process. I would never recommend is dealer. They are there to make the sale and don't care about the customer. More

Great prices and worked very well to accommodate our needs. Easy and smooth transaction. Quick finance and quick transaction. Hope to be back to purchase another car! needs. Easy and smooth transaction. Quick finance and quick transaction. Hope to be back to purchase another car! More

Rand was very helpful and very friendly! The communication was great throughout the whole deal. I will definitely recommend this dealership to all my friends. communication was great throughout the whole deal. I will definitely recommend this dealership to all my friends. More

Garrett helped us quickly find and demo a car that we were interested in and we bought the car. Garrett wass courteous and professional and I would consider buying at ALM again. Bruce and Denise Di were interested in and we bought the car. Garrett wass courteous and professional and I would consider buying at ALM again. Bruce and Denise Dixon More

Great experience overall. Alex was very helpful and informative without being too pushy and overbearing. Let me walk the lot and narrow it down, got some info from him about a couple cars. Even though informative without being too pushy and overbearing. Let me walk the lot and narrow it down, got some info from him about a couple cars. Even though the Infiniti I bought only had 23,000 miles on it, I wanted to take the car to my mechanic to get checked out for my own piece of mind. Alex told me the car had been inspected my their dealership and rated 4.6 out of 5 and needed an oil change and air filter. After a 155 point inspection at my mechanic, they confirmed exactly what I was told by Alex. Again, none of the stereotypical used car BS... Truthful and to the point. It is also very comforting that they allow you to take the car for private inspection. After all of that, I ended up purchasing a great 2011 Infiniti G25x. Overall, I got a very good and fair deal and Alex was extremely helpful and honest without being overbearing. Definitely recommend checking out the dealership and asking for Alex while you are there. - William Jankowski More