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ALM Roswell

Roswell, GA

4.1
732 Reviews

891 Mansell Road

Roswell, GA

30076

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Showing 732 reviews

December 22, 2024

Good customer service, correct and professional, the whole team is very pleasant to talk about concerns and questions about prices, options, and advantages and disadvantages of different payment plans More

by Angela.Smith50
Recommend Dealer
Yes
Employees Worked With
ALM ADMIN
December 18, 2024

I assume that this is the right model, the parameters that every company should follow when it comes to customer service, I'm very satisfied with the friendly and effective service I've received from thi More

by Patricia
Recommend Dealer
Yes
Employees Worked With
Marquis Gordon, ALM ADMIN
December 05, 2024

For a car bought on 8-15-24, they finally sent the title to me on 11-14-24. I had to get 4 temporary tags while they told me everything was submitted to the DMV. . As of 12-16-24 they were still telling m More

by jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sabrina Colon, ALM ADMIN
December 04, 2024

I recently purchased a Tesla Model X from a dealership, and my experience has been incredibly frustrating. I was assured by the dealership that the car came with autopilot features, which was a significant More

by Derek Deen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manager, Saumil Bhatt , ALM ADMIN
Dec 06, 2024 -

Derek Deen responded

I recently purchased a Tesla Model X from a dealership, and my experience has been incredibly frustrating. I was assured by the dealership that the car came with autopilot features, which was a significant factor in my decision to buy. However, when I contacted Tesla directly with the VIN number, they informed me that the car does not have autopilot capabilities. To make matters worse, the dealership claimed that the computer system in the vehicle was still compatible with newer versions, but Tesla contradicted this, indicating that it is outdated. I feel misled and disappointed by the lack of transparency from the dealership. I expected much more from a Tesla vehicle, and this experience has left me regretting my purchase.

November 27, 2024

Practical and quick customer service, not only is the team's good disposition evident from the first contact, they also have the excellent option of allowing you to take a test drive beforehand to test t More

by jordan1smith1
Recommend Dealer
Yes
Employees Worked With
Toney Smith, ALM ADMIN
November 22, 2024

They were very kind, nicest, and they informed me of all related to the vehicle More

by KateLoyd
Recommend Dealer
Yes
Employees Worked With
Jonathan , ALM ADMIN
November 14, 2024

Very welcoming and accommodating customer service, where it is clear that all the staff involved in the process is committed to providing the best service More

by Paul
Recommend Dealer
Yes
Employees Worked With
ALM ADMIN
November 09, 2024

Great customer service, the salesperson was so polite and quick to respond, i could see a good cars array and variety, but the car color options were limited More

by James.Jimmy.Campbell
Recommend Dealer
Yes
Employees Worked With
Jonathan Denson, ALM ADMIN
October 29, 2024

I was enchanted to find that they instantly come to out me , energetic to supply a outline of the car's determinations that i asked, it was a good stuff to involvement such quick and mindful communication, More

by Emily.Baker100
Recommend Dealer
Yes
Employees Worked With
ALM ADMIN
October 23, 2024

They left me with a pleasant impression thanks to their professionalism and practical customer service, the staff members were very polite, and provided me with good service overall More

by Leonard.Evans
Recommend Dealer
Yes
Employees Worked With
Moses Santeria, ALM ADMIN
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