ALM Roswell
Roswell, GA
Filter Reviews by Keyword
By Type
Showing 732 reviews
Good customer service, correct and professional, the whole team is very pleasant to talk about concerns and questions about prices, options, and advantages and disadvantages of different payment plans whole team is very pleasant to talk about concerns and questions about prices, options, and advantages and disadvantages of different payment plans More
I assume that this is the right model, the parameters that every company should follow when it comes to customer service, I'm very satisfied with the friendly and effective service I've received from thi that every company should follow when it comes to customer service, I'm very satisfied with the friendly and effective service I've received from this dealer More
For a car bought on 8-15-24, they finally sent the title to me on 11-14-24. I had to get 4 temporary tags while they told me everything was submitted to the DMV. . As of 12-16-24 they were still telling m to me on 11-14-24. I had to get 4 temporary tags while they told me everything was submitted to the DMV. . As of 12-16-24 they were still telling me everything was sent to the DMV until we compared the package tracking numbers and figured out everything was sent to me. They told me I was responsible for the sales Tax and Tag Fees. They deceived me at signing by claiming the Bill of Sale would change once they figured out the sales tax. They have so far sent me the old Bill of Sale before the sales tax was added, but $ 43.00 was on it for the Tag Fee. They told me 12-16-24 that the tag fee was for a previous tag they had to pay for, so I am still responsible for the tag fee. I would not recommend anyone to go in for a fair deal at ALM. More
I recently purchased a Tesla Model X from a dealership, and my experience has been incredibly frustrating. I was assured by the dealership that the car came with autopilot features, which was a significant and my experience has been incredibly frustrating. I was assured by the dealership that the car came with autopilot features, which was a significant factor in my decision to buy. However, when I contacted Tesla directly with the VIN number, they informed me that the car does not have autopilot capabilities. To make matters worse, the dealership claimed that the computer system in the vehicle was still compatible with newer versions, but Tesla contradicted this, indicating that it is outdated. I feel misled and disappointed by the lack of transparency from the dealership. I expected much more from a Tesla vehicle, and this experience has left me regretting my purchase. More
Practical and quick customer service, not only is the team's good disposition evident from the first contact, they also have the excellent option of allowing you to take a test drive beforehand to test t team's good disposition evident from the first contact, they also have the excellent option of allowing you to take a test drive beforehand to test the car More
Very welcoming and accommodating customer service, where it is clear that all the staff involved in the process is committed to providing the best service it is clear that all the staff involved in the process is committed to providing the best service More
Great customer service, the salesperson was so polite and quick to respond, i could see a good cars array and variety, but the car color options were limited quick to respond, i could see a good cars array and variety, but the car color options were limited More
I was enchanted to find that they instantly come to out me , energetic to supply a outline of the car's determinations that i asked, it was a good stuff to involvement such quick and mindful communication, me , energetic to supply a outline of the car's determinations that i asked, it was a good stuff to involvement such quick and mindful communication, reflecting their commitment to guaranteeing client fulfillment, highlighting their compromise to help in the better way More
They left me with a pleasant impression thanks to their professionalism and practical customer service, the staff members were very polite, and provided me with good service overall professionalism and practical customer service, the staff members were very polite, and provided me with good service overall More