1,340 Reviews of ALM Nissan Newnan - Service Center
Great Service Department! Nissan of Newnan’s service department is one of the Best. Karen P. my service advisor was very good and she knew how take care of the customer. Sh Nissan of Newnan’s service department is one of the Best. Karen P. my service advisor was very good and she knew how take care of the customer. She did everything she could to make my many trips to Nissan as pleasurable as possible. She was very knowledgeable and knew how to get things done. Karen’s positive attitude and her love for Nissan and her customers is second to none. But I also want to thank the service manager for giving the service advisors the power to make their own decisions. Each case has to be evaluated and the right thing needs to be done on a case by case basis and so far that’s been the case here with Karen and her team. I want to thank the entire team at Newnan of Nissan! You have earned a customer for life. Good Job! Susan W. More
Karen is awesome Karen Pritchard is awesome. It seems as though she genuinely wants to help and doesn't try to push services I don't need. This was my daughter's car a Karen Pritchard is awesome. It seems as though she genuinely wants to help and doesn't try to push services I don't need. This was my daughter's car and I told her to be sure to use Nissan of Newnan and to also be sure to ask for Karen! She is a great representative for Nissan of Newnan. Thanks! More
Good personal great work They got me in and out within an hour no problems and inform me of the work done and needs to be done done done. They got me in and out within an hour no problems and inform me of the work done and needs to be done done done. More
Great dealership We drive about an hour for great service and sales staff. We have visited other dealerships but they can not compare to Nissan of Newnan. We drive about an hour for great service and sales staff. We have visited other dealerships but they can not compare to Nissan of Newnan. More
The service was good and the wait wasn't long. I had a good experience the service was excellent. I didnt have a long wait. I was offered coffee and water and my car was washed for free. The servic I had a good experience the service was excellent. I didnt have a long wait. I was offered coffee and water and my car was washed for free. The service was excellent. More
Great service! I’m always greeted with a smile when I drive up to the service center. Whether I’m getting an oil change or air condition maintenance, the service is I’m always greeted with a smile when I drive up to the service center. Whether I’m getting an oil change or air condition maintenance, the service is always prompt and professional. More
Solid Service Center for my Maxima I had my 50k service performed along with purchasing new tires. They were running a sale (buy 3 and get fourth for $1) but said it didn;t apply for Mi I had my 50k service performed along with purchasing new tires. They were running a sale (buy 3 and get fourth for $1) but said it didn;t apply for Michelin tires. Cristy did a good job ordering the specific Michelin tires I wanted and agreed to price match any of the tires stores in the area. Install, alignment, balance, etc was great and car drives better than new. More
Brought 2008 Nissan Rogue in for Airbag and CV boot Repair Unfortunately, the car was expected to be completed on Friday afternoon. Wasn't completed until Weds. (5 days later). I guess there was a mix up in Unfortunately, the car was expected to be completed on Friday afternoon. Wasn't completed until Weds. (5 days later). I guess there was a mix up in part ordered. The service people were all very polite and enthusiastic, however when the person assigned to my "case" was not on duty, no one seemed to have a grasp of what was going on with my vehicle. Kathy Pritchard and her assistant were very personable with what they had to work with. Interesting fact: I was given a rental car from Value Rental (Nissan Versa) that had the exact same airbag issue that I had taken my car in for repair. More
Fixed in a timely manner This was a re-do but I think they got it right this time. Maybe if possible the customer should be able to talk to the mechanic This was a re-do but I think they got it right this time. Maybe if possible the customer should be able to talk to the mechanic More
Fantastic Everyone was nice. Facility was great. Service was in and out. Had an oil change and tire rotation. Will definitely be back here for service for our v Everyone was nice. Facility was great. Service was in and out. Had an oil change and tire rotation. Will definitely be back here for service for our vehicles. More