ALM Nissan Newnan - Service Center

Impressive By far the best experience I have ever had with Nissan. The surpassed my required level of customer service. I will continue to go to nissan of newnan By far the best experience I have ever had with Nissan. The surpassed my required level of customer service. I will continue to go to nissan of newnan. More

Awesome service Welcoming crew. Great service . highly recommend. Check them. The snack bar was awesome and they had a kid friendly area. Service only took about an Welcoming crew. Great service . highly recommend. Check them. The snack bar was awesome and they had a kid friendly area. Service only took about an hour More

Really fast service The service was really good. I waited in the lounge and was surprised that the whole routine service was less than an hour, including a car wash! The service was really good. I waited in the lounge and was surprised that the whole routine service was less than an hour, including a car wash! More

Wonderful customer service!!! I truly cannot say enough GREAT things about this place. My husband and I originally took our car to a different shop due to transmission issues and h I truly cannot say enough GREAT things about this place. My husband and I originally took our car to a different shop due to transmission issues and had the worst experience with “the other shop”. They basically did not properly fix the transmission after several attempts and ended up causing more damage to our car in the process. All of this to say, I brought our car into Nissan of Newnan to have them inspect the work on the transmission by “the other shop” which I had a feeling was still not right considering all of the horrendous issues we had with “the other shop” from start to finish, and also to fix the other issues “the other shop” created (misaligned steering wheel). Tripp Harper was our service advisor and he was absolutely fantastic from start to finish! They identified several issues with the work done on the transmission and fixed it all within 2 business days! They also paid for me to have a rental car during this time (which only ended up being one day as it was ready at the end of the 2nd day) and the entire rental process was so easy and quick thanks to Nissan of Newnan. They took care of everything and Enterprise had me in and out of the door in 10 minutes. After fixing our car Nissan of Newnan even cleaned the exterior, vacuumed the front interior of the car and put some gas in my tank as I had been in a hurry to get to work and ran low on gas right when I dropped it off (sorry about that!) AND changed the oil all as a courtesy. They test drove it (which “the other shop” did not do as evidenced by driving it away and having the transmission fluid leak out everywhere) to ensure that everything was working properly. Tripp also took the time to thoroughly explain all of the car issues and work done to me and kindly spoke with my husband that same day so we were all on the same page. We honestly could not have asked for a better experience. The customer service experience with Tripp and Nissan of Newnan was above and beyond!! I am SO thankful for them after all of the stress, time and money wasted with “the other shop”. The customer service was night and day between the two. My husband and I will be sure to take our cars here from now on. Thank y'all so much for treating us so well! More

Excellent Service Nissan Of Newnan was very professional ,Polite,Kind and Respectful. From the time of arrival I was greeted and taken care right away with no delay. I Nissan Of Newnan was very professional ,Polite,Kind and Respectful. From the time of arrival I was greeted and taken care right away with no delay. I was very please with my service. More

Service with a smile The employees here gives great customer service! They’re always smiling and checking on you as you’re waiting for your vehicle. They also have snack f The employees here gives great customer service! They’re always smiling and checking on you as you’re waiting for your vehicle. They also have snack for the customers while you’re waiting. More

Awesome Excellent service I would recommend Nissan of Newnan to anybody Nissan of Newnan has excellent customer service and very pleasant they always smiling Excellent service I would recommend Nissan of Newnan to anybody Nissan of Newnan has excellent customer service and very pleasant they always smiling and friendly. More

Great Experience Excellent overall customer service! Friendly hospitality! Nice and clean waiting area. The staff is always nice and extremely friendly. They always w Excellent overall customer service! Friendly hospitality! Nice and clean waiting area. The staff is always nice and extremely friendly. They always welcome you with a warm smile. More

Great Service Christi was awesome! I have had the pleasure of contacting her for the second time and she’s always a pleasure to deal with. Awesome Christi was awesome! I have had the pleasure of contacting her for the second time and she’s always a pleasure to deal with. Awesome More

2005 alt This car has been back to your service center four times. Same problem. concerned.the code is showing 1273 and two o2 sensors have been on. Did not so This car has been back to your service center four times. Same problem. concerned.the code is showing 1273 and two o2 sensors have been on. Did not solve problems. More