Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
1,340 Reviews of ALM Nissan Newnan - Service Center
Sort by
December 17, 2020
I'm very dissatisfied with this Nissan dealership. They I'm very dissatisfied with this Nissan dealership. They serviced my vehicle for two different recalls for the airbag and returned the vehicle both t I'm very dissatisfied with this Nissan dealership. They serviced my vehicle for two different recalls for the airbag and returned the vehicle both times with the airbag light on which probably means the vehicle is unsafe to drive. The Service advisor told me the airbag light was on because the car needs a clock spring and I had to pay about $800 dollars to fix it!! I drove the car for 15 years without having any problems with the airbag light staying on. I am very suspicious that the technician may have damaged something while working on the recall and they tried to fool me into paying for a expensive repair!! Someone also tampered with the passagenger window leaving it stuck open and didn't bother to fix it. So I had to fix it myself before leaving the Service Bay Area since it was really cold outside that day. I will probably never buy another Nissan ( have owned two in the past 20 years) and definitely will not buy a vehicle from this dealership because of the poor customer service. A recall should not cost the vehicle money, and have lost a lot of my time and some money because of the recalls on my vehicle!! More
by WHARRISNEWNAN1975
Verified CustomerEmployees Worked With
Josh
December 17, 2020
The service department was fast friendly and courteous. They assisted me with returning my vehicle back to service with great professional help. I would recommend this dealership to a friend. They assisted me with returning my vehicle back to service with great professional help. I would recommend this dealership to a friend. More
by southcoasttransport20
Employees Worked With
Tripp Harper
December 16, 2020
Great service as always! Service staff always works hard to ensure shuttle ride available. Always seems to have vehicle done by requested time. Always given text updates as well. to ensure shuttle ride available. Always seems to have vehicle done by requested time. Always given text updates as well. More
by CHADSISK
Employees Worked With
Tripp Harper, Eric Tate, Seth Matthews
December 11, 2020
Newnan Nissan has a great service department and friendly/knowledgeable staff. I highly recommend Newnan Nissan for all services of your Nissan, big or small friendly/knowledgeable staff. I highly recommend Newnan Nissan for all services of your Nissan, big or small More
by LYNNG1367
Employees Worked With
Tripp Harper
December 09, 2020
Excellent service as usual, and I appreciate Tripp Harper for working hard to ensure I got the best deal possible on my car’s repairs. Also, Tisha in Car Rental was very helpful and professional! Please th for working hard to ensure I got the best deal possible on my car’s repairs. Also, Tisha in Car Rental was very helpful and professional! Please thank both of them for me! More
by Revjoe88
Employees Worked With
Tisha, Tripp Harper
December 08, 2020
I was allowed to sit for two plus hours and my truck was never serviced. Nobody informed me of the reason and I finally confronted service personnel as to why I’m still waiting. My truck wasn’t serviced and never serviced. Nobody informed me of the reason and I finally confronted service personnel as to why I’m still waiting. My truck wasn’t serviced and I left. This is the worst service I have ever experienced More
by 1MLCALDWELL
Employees Worked With
I don’t see him
December 08, 2020
Excellent staff and quick service. Vehicle was also washed which was not expected but very appreciated. Waiting area was clean and inviting. Bathrooms were clean and nice. washed which was not expected but very appreciated. Waiting area was clean and inviting. Bathrooms were clean and nice. More
by TRISHENGLE81
Employees Worked With
Seth Matthews
December 07, 2020
The service was friendly, professional, and completed within a reasonable amount of time. The building was kept very sanitary allowing customers to practice social distancing. within a reasonable amount of time. The building was kept very sanitary allowing customers to practice social distancing. More
by SIMMONSO
Employees Worked With
Tripp Harper, Melissa Gamboa
December 04, 2020
I had a 12:00 appt. Waited 1hr and 10 mins. before my car was pulled in for service, after me asking the advisor how much longer it would be. Wasn’t happy. car was pulled in for service, after me asking the advisor how much longer it would be. Wasn’t happy. More
by BAXTER2044
Employees Worked With
Alana Collins, Tripp Harper
