1,340 Reviews of ALM Nissan Newnan - Service Center
Excellent service! Nissan of Newnan correctly diagnosed the problem that I was having with my car. Karen, my service consultant, was exceptional. My car was expertly rep Nissan of Newnan correctly diagnosed the problem that I was having with my car. Karen, my service consultant, was exceptional. My car was expertly repaired in the timeframe I was promised. Thank you all. More
Great service! As usual, I received impeccable service! Melissa and Karen are a pair of the best lady service advisors in the business! Friendly to talk to, profes As usual, I received impeccable service! Melissa and Karen are a pair of the best lady service advisors in the business! Friendly to talk to, professional and helpful. I have a highly customized vehicle that requires special attention and extra effort and the team here is always ready, willing and able. The service department is always neat and clean; and the waiting area, with movie theater and snacks, is always welcoming and comfortable. I wouldn’t consider going anywhere else! More
Regular service I had appointment for oil change that I booked on line on your website the cost 34.95 but when I went to pay it magically jumped up to 55.66 I will go I had appointment for oil change that I booked on line on your website the cost 34.95 but when I went to pay it magically jumped up to 55.66 I will go to union city where I bought the car I live in Newnan wanted to keep everything in coweta but same reason I didn't buy in Newnan bad customer service in Newnan More
Worst service I ever had. Tried to bait and switch prices. Do not use this location based on my experience here. All I wanted was a replacement chip key for my Xterra. They tried to charge me $135 for the codi Do not use this location based on my experience here. All I wanted was a replacement chip key for my Xterra. They tried to charge me $135 for the coding and $50 for the key. When I picked up the key there was a huge bill for over $200. They tried to up the cost of the key to $65 and then charge me an environmental fee of $17. I told them I was not going to pay a recycle fee for just a key and I was not going to pay for the hidden raise in cost for the key. They adjusted the price then after I paid I saw they still charged me the higher price for the key. Watch out for fees jambed in to your bills. Avoid More
Customer Service was excellent I have worked with these two in the past and they have always been very friendly and helpful. Melissa made sure that all of my requests were met and s I have worked with these two in the past and they have always been very friendly and helpful. Melissa made sure that all of my requests were met and she was extremely helpful. More
Efficient, informative and friendly service When a truck on the interstate lost its ladder in front of me, all that I could do was swerve so that it didn't hit the tires. Something under the car When a truck on the interstate lost its ladder in front of me, all that I could do was swerve so that it didn't hit the tires. Something under the car was knocked loose though so I took the car to Nissan of Newnan over my lunch break. They were able to get me in, get the car inspected and found that a couple of the clips that hold the protective liner under the car had been knocked off. They replaced that, did an overall inspection and a courtesy wash all within my lunch hour. Karen was very helpful, friendly and efficient! More
Awesome service The dealership is very people friendly. They have coffee, vending machines, and also water. The staff is very friendly. The service team is very patie The dealership is very people friendly. They have coffee, vending machines, and also water. The staff is very friendly. The service team is very patient with the customers and friendly. I love the atmosphere. I will recommend Nissan to anyone! More
Oil change Service was done. The length of time for my service was in a timely matter. The service was wonderful and I’ll be back for my next oil change. Service was done. The length of time for my service was in a timely matter. The service was wonderful and I’ll be back for my next oil change. More
Excellent service, personalized care Since 2017, I have purchased 2 vehicles from Nissan of Newnan. Norman (sales rep) continues to impress me with his ongoing concern for our family sat Since 2017, I have purchased 2 vehicles from Nissan of Newnan. Norman (sales rep) continues to impress me with his ongoing concern for our family satisfaction with both vehicles. He genuinely cares that we are happy with the purchase and continues to check in with us for future needs. I would recommend any family member or friend working with Norman on the purchase of their next vehicle. The service department has met and exceeded our needs. We have needed service for general wear and tear maintenance and Tripp has been clear and thorough in the explanation of the repairs and the cost associated with the repairs. By making an appointment each time, our wait time is relatively standard for our maintenance visits. I would highly recommend having your service work performed at Nissan of Newnan More
Oil change Everyone was very busy but my assigned agent, Karen Pritchard, made me feel valued once it was my turn to talk with her. It took me a while to get con Everyone was very busy but my assigned agent, Karen Pritchard, made me feel valued once it was my turn to talk with her. It took me a while to get connected to the internet (a couple of people gave me the wrong password), but once I got connected, I was able to work in the spacious waiting room on one of several tables available to customers. The hour and half plus that it took for the service to be completed went by relatively quickly. More