ALM Nissan Newnan - Service Center

Excellent Customer Service From Tripp Harper My service writer contacted me when the service isle was slow and advised me to bring my truck in for service Friday morning 8-30-19. Tripp kept me i My service writer contacted me when the service isle was slow and advised me to bring my truck in for service Friday morning 8-30-19. Tripp kept me informed of my vehicles progress throughout the service and checked me out within the time frame allotted. 5 Star Customer Service! More

Pleasant experience They always try to insure everything goes well. I have had my wife’s Juke services performed at Nissan of Newnan sense we purchased it there. Very ple They always try to insure everything goes well. I have had my wife’s Juke services performed at Nissan of Newnan sense we purchased it there. Very pleased with this place. More

Could have been better As always I am standing there waiting to be helped. The advisors are all standing around talking and the same young guy every time I go there doesn’t As always I am standing there waiting to be helped. The advisors are all standing around talking and the same young guy every time I go there doesn’t want to help anyone. He is pretty rude actually. Also I was told I needed a new engine air filter and a new cabin filter. Well 5,000 miles earlier I paid over $200 for the preferred service which included a new engine air filter and a new cabin filter. So, the person who was supposed to change obviously didn’t or someone is trying to get me to pay for a service I don’t need. Which is what a dealership service department does sometimes. I told the service advisor Niki this and she didn’t even attempt to help me or look up my past visits or anything. I always keep my receipts and I have verified that I have already paid for that service. I will see what happens when I return for my next 5,000 mile service. More

Great The service was fantastic!!! I really enjoyed my time there. Melissa was wonderful as she helped me with all of my questions. All of my needs were met The service was fantastic!!! I really enjoyed my time there. Melissa was wonderful as she helped me with all of my questions. All of my needs were met and I will definitely be back. I would recommend this service team to all of my family and friends. More

What a Service Department! The service department team was amazing! They were very professional and pleasant from start to finish. I really enjoyed the movie theater. It occupi The service department team was amazing! They were very professional and pleasant from start to finish. I really enjoyed the movie theater. It occupied my time while waiting for my service to be complete. More

Service Department I would have to say my overall experience was very good. I bought my car else where and this was my first time using y’all. I would have to say my overall experience was very good. I bought my car else where and this was my first time using y’all. More

Friendly People - Friendly Service Great experience - was advised service would take 1 hour and they hit it right on the head. This dealership goes beyond the norm to make the ‘dealers Great experience - was advised service would take 1 hour and they hit it right on the head. This dealership goes beyond the norm to make the ‘dealership experience’ a good one. More

Efficient, timely, thorough. Always start as soon as I arrive, no surprises, no hidden charges. Tech is knowledgeable, polite and efficient. Service center is clean, comfortable a Always start as soon as I arrive, no surprises, no hidden charges. Tech is knowledgeable, polite and efficient. Service center is clean, comfortable and tech accommodating. Snacks and shuttle available. Everything to make you visit very pleasant. More

The service was quick. Had a great experience my wait time was very minimum. The waiting area was clean and comfortable. There were no issues or complaints everything was pe Had a great experience my wait time was very minimum. The waiting area was clean and comfortable. There were no issues or complaints everything was perfect. More

The Service Center at Nissan of Newnan is amazing I didn’t wait at all before someone came to help me. I went in for an oil change and it was very quick! Thank you! I didn’t wait at all before someone came to help me. I went in for an oil change and it was very quick! Thank you! More