1,340 Reviews of ALM Nissan Newnan - Service Center
Great group of service experts. I had the best experience with this service department. They were aware of my situation and got my car finished faster than I would have thought. This I had the best experience with this service department. They were aware of my situation and got my car finished faster than I would have thought. This team was very knowledgeable, understanding, an caring. They made me part of their family. I couldn't ask for a better service rep. He was on spot with my car , and kept me informed with details,and situation that made me feel confident about this dealership and their hard work.Thank y'all so much for that great experience and friendly service. Great job everyone! More
Friendly, fast and reasonable. Prompt customer service with friendly staff and reasonable price. Clean organized and inviting facility with all the amenities I expected as a custome Prompt customer service with friendly staff and reasonable price. Clean organized and inviting facility with all the amenities I expected as a customer. Overall, great experience. Service could be a little faster though. More
Ok work, expensive Went in for oil change, came out nearly $500 charge. Coupon was not applied as promised. Disappointed that it seems everyone is more concerned for the Went in for oil change, came out nearly $500 charge. Coupon was not applied as promised. Disappointed that it seems everyone is more concerned for themselves than the customer More
Good Service Went for oil Chang and tire rotation & it was east & even got my car washed! I was kept informed & not pressured to replace things that didn’t need re Went for oil Chang and tire rotation & it was east & even got my car washed! I was kept informed & not pressured to replace things that didn’t need replacing. More
Excellent service. Trip is an outstanding Service Advisory. Very customer oriented. He makes sure all services and issues are addressed. He renders excellent customer se Trip is an outstanding Service Advisory. Very customer oriented. He makes sure all services and issues are addressed. He renders excellent customer service every time. More
3 Hour Oil Change I made an appointment for an oil change and oil change only. I arrived 15 minutes before my appointment and told the Service Consultant I would be a I made an appointment for an oil change and oil change only. I arrived 15 minutes before my appointment and told the Service Consultant I would be a waiting customer for the oil change. Two and a half hours later I checked with service consultant on status of oil change and was told the car was still in the lot because the service consultant "forgot" to deliver the service order to the shop so I waited another 30 minutes to complete the oil change. Three hours total for a scheduled oil change is too long! Service consultant apologized for the oversight and didn't charge for the oil change. More
We owes Very pleased with the associate Tripp and working with him in a timely manner. The entire service department is fantastic and may need to stop the ch Very pleased with the associate Tripp and working with him in a timely manner. The entire service department is fantastic and may need to stop the chit chat with the sales men and take care of the next customer More
Efficient, timely, thorough. Had a great visit, service completed in a timely and professional manner. I was kept updated through the whole process. Customer courtesy can was offe Had a great visit, service completed in a timely and professional manner. I was kept updated through the whole process. Customer courtesy can was offered to me and took me to have breakfast for part of my wait, which I am always happy to do. Best Nissan Service Center ever. More
Great dealership Always appreciate the professionalism. The group is always very helpful and knowledgeable about everything. I continue to get both of my Nissans servi Always appreciate the professionalism. The group is always very helpful and knowledgeable about everything. I continue to get both of my Nissans serviced there! Great location! More
Great Melissa Gambia and Tripp were awesome. I highly recommend this dealer simply because of them. By far the best service department team that I have come Melissa Gambia and Tripp were awesome. I highly recommend this dealer simply because of them. By far the best service department team that I have come across and I have several cars of different makes. More