1,341 Reviews of ALM Nissan Newnan - Service Center
Excellent service The staff was great and explain what was needed on my vehicle. He took the time to review previous service done to ensure that my vehicle is up-to-dat The staff was great and explain what was needed on my vehicle. He took the time to review previous service done to ensure that my vehicle is up-to-date. I appreciated the time be took to explain to me what is now recommended for my vehicle. More
OIL CHANGE ALWAYS A PLEASURE SITTING IN THE MEDIA ROOM, CATCHING A NAP WHILE WAITING FOR MY CAR. ESPECIALLY WHEN ITS EMPTY!!! THANKS FOR THE GREAT SERVICE. ALWAYS A PLEASURE SITTING IN THE MEDIA ROOM, CATCHING A NAP WHILE WAITING FOR MY CAR. ESPECIALLY WHEN ITS EMPTY!!! THANKS FOR THE GREAT SERVICE. More
Awesome service!! Josh Johnson, my service consultant was very professional! He was extremely nice, courteous, and he provided me with excellent customer service! Josh Josh Johnson, my service consultant was very professional! He was extremely nice, courteous, and he provided me with excellent customer service! Josh is definitely an asset to the Nissan team!! More
Drive past 2 Nissan Dealerships to get to this one! I have been coming to the Newnan Nissan Dealership for 3 years! I drive 1.5 hours to get to Nissan of Newnan for their great service and knowledgeable I have been coming to the Newnan Nissan Dealership for 3 years! I drive 1.5 hours to get to Nissan of Newnan for their great service and knowledgeable advisors. Even though there is a Nissan dealership in the city where I live; I choose to make the drive due to the level of service they provide. Plus, the team at Nissan of Newnan don't wear blazers with crests on them that make them look like they are part of Hogwarts School of Witchcraft and Wizardry (as the dealership does in my city). Nothing wrong with that whole "Harry Potter uniform tie look", but it always made me feel like I was in an old Century 21 advertisement when I went there. Plus they scratched my truck during the detailing process 2 hours after I signed my papers to purchase it and then played as if they had amnesia about it. I hold grudges; thus I would recommend Nissan of Newnan to everyone!! Plus, the movie theater is awesome! I have people at my office who drive BMWs who want to tag along with me when I take my truck to get serviced in Newnan because they want to see this place. I tell my Admin Assistant its "Movie Day" and she knows I am heading to Nissan of Newnan. I have almost always dealt with Tripp Harver as my Nissan advisor. Tripp is very professional and does inform me of any specials they are running. I try to always choose him when I come in for express service. They completed my tire rotation and oil change in record timing during my last visit. More
Great Service Service was great and quick facility was clean. Staff was friendly and knowledgeable. My vehicle was washed while I waited and the recommended service Service was great and quick facility was clean. Staff was friendly and knowledgeable. My vehicle was washed while I waited and the recommended services were helpful More
Oil change, tire rotation Josh Johnson was very professional, courteous and did a great job keeping me informed. They also worked a recall during my oil change which saved me Josh Johnson was very professional, courteous and did a great job keeping me informed. They also worked a recall during my oil change which saved me a return trip at a later date. More
Fine service, but takes longer than promised every time The service provided is fine but it always takes longer than promised every time I come here. They told me an hour and a half to an hour and 45 minute The service provided is fine but it always takes longer than promised every time I come here. They told me an hour and a half to an hour and 45 minutes. It took maybe 2 hours and 15 minutes and nobody told me anything along the way. I had to keep checking up on the status. And it turns out it took longer because they changed the oil without asking me. Granted, it’s on a maintenance plan, but I wasn’t even told until I left the oil was being done. I would just like to be more informed when I sit for awhile longer than expected. More
Service Above and Beyond Love the attention to detail and the overall concern. Tripp Harper was excellent as always, he made my visit painless, more than pleased with the s Love the attention to detail and the overall concern. Tripp Harper was excellent as always, he made my visit painless, more than pleased with the service I received. More
Air bag change My experience was very good. I waited at the dealership while my car was being serviced and was relaxed and happy with all. Thank you for making the My experience was very good. I waited at the dealership while my car was being serviced and was relaxed and happy with all. Thank you for making the experience a good one. More
The service was great as always. The staff was nice, prompt, and helpful. The waiting are was nice, clean and comfortable. I even had a recall that I wasn't aware of that was taken c The staff was nice, prompt, and helpful. The waiting are was nice, clean and comfortable. I even had a recall that I wasn't aware of that was taken care of even though I made an appointment just for an oil change. They save me a trip by doing the recall that I wasn't aware of. More