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1,340 Reviews of ALM Nissan Newnan - Service Center
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January 28, 2021
The staff is always Professional. They always keep the customers informed every step of the way all while making the customer feel at ease throughout the entire evolution. customers informed every step of the way all while making the customer feel at ease throughout the entire evolution. More
by Worm
Verified CustomerEmployees Worked With
Seth Matthews
January 28, 2021
This was the 3rd dealership I took my car to for the same problem. I paid one dealership $350.00 for repairs that did not solve my original problem. My problem was diagnosed on my first trip to this dealer. problem. I paid one dealership $350.00 for repairs that did not solve my original problem. My problem was diagnosed on my first trip to this dealer. More
by gthall0
Employees Worked With
Jason
January 26, 2021
They will lie to make a sale, just like every other dealership. Check the used vehicle you purchase very good. They had to resubmit my loan because they tried to sell me a truck at market value of a hi dealership. Check the used vehicle you purchase very good. They had to resubmit my loan because they tried to sell me a truck at market value of a higher end truck. And then gave me a 12m warranty that I paid for to make up the difference. Nissan Of Newnan sucks!! More
by CEVOGTT2886
Employees Worked With
Tripp Harper, Eric Hartzog, Lamarcus Tenny
January 26, 2021
Staff very helpful and friendly. Very nice and clean facility to wait. Always receive a report on the car of issues that need attention. Not pushy facility to wait. Always receive a report on the car of issues that need attention. Not pushy More
by JENNTONEY
Employees Worked With
Alana Collins , Seth Matthews
January 25, 2021
On my last visit, I purchased a service agreement that covered oil changes, carwashes, and various other small items including 10% off major services (specifically 15, 30, 45, 75K). On this visit, with 73 covered oil changes, carwashes, and various other small items including 10% off major services (specifically 15, 30, 45, 75K). On this visit, with 73K miles on the odometer, they performed a 60K service (seemingly avoiding the 10% off). The bill for this, apparently, not major service was over $1000 including charges for the oil change (which should have been covered). They did give me a discount when I presented a different coupon that they had sent me, but getting the discounts and services promised was like pulling teeth. Plus, the car wash was embarrassing. They must have run it through a machine with brushes and didn't even make an effort to wipe off the places that were missed. In addition, after my last visit, I received several very unprofessional texts and other communications trying to sell me a car. I was very spoiled by the service that I had previously received at the Nissan dealer in Wilson, NC, but it made me aware of what good service entails. I do not plan to ever revisit this dealership. More
by VONHARP
Employees Worked With
Tripp Harper
January 24, 2021
The first thing I notice when I arrived was that the service area was clean and orderly. All service people greeted me the moment I walked in the door. service area was clean and orderly. All service people greeted me the moment I walked in the door. More
by ANDERSONJL.73
Employees Worked With
Leah Calhoun
January 23, 2021
Tripp Harper was my service consultant. As usual, he was extremely helpful and attentive from the time I drove in until I departed the service bay. He provides excellent jcustomer service. extremely helpful and attentive from the time I drove in until I departed the service bay. He provides excellent jcustomer service. More
by pmg
Employees Worked With
Tripp Harper
January 22, 2021
I've always received great service every time I'm there. The service reps are always courteous and professional. I'm updated on the progress and informed if an issue is found before any other work is done. The service reps are always courteous and professional. I'm updated on the progress and informed if an issue is found before any other work is done. More
by SMITHC23
Employees Worked With
Seth Matthews
January 20, 2021
Everyone was very friendly and listened to my issue and took care of it without any problems. Even arranged for shuttle while waiting for car to be serviced. took care of it without any problems. Even arranged for shuttle while waiting for car to be serviced. More
by KMOBLEY_31804
Employees Worked With
Tripp Harper
