ALM Nissan Newnan - Service Center

Love this dealership. I have always received excellent service. This time I was very disappointed in the waiting movie area.very run down and I horrible shape. service. This time I was very disappointed in the waiting movie area.very run down and I horrible shape. More

Amazing They did exactly what I asked and did my Recall while they were at it. No hidden suprises or extra charges and the Staff was extremely Professional They did exactly what I asked and did my Recall while they were at it. No hidden suprises or extra charges and the Staff was extremely Professional More

Service was fast, team was friendly, and kept me updated throughout my wait. Couldn’t ask for a better group of people or dealership to interact with. throughout my wait. Couldn’t ask for a better group of people or dealership to interact with. More

recall service I was helped in a timely manner and the service writer that took my appointment was busy so another person helped me right away. I also like the waiti I was helped in a timely manner and the service writer that took my appointment was busy so another person helped me right away. I also like the waiting area where you can view your car in the service bay. More

Nissan Newnan serviced my daughter’s 2014 Versa. I was concerned that issues would not be identified. The service area was busy but the service manager stepped right up to ask how he could help. He quickl concerned that issues would not be identified. The service area was busy but the service manager stepped right up to ask how he could help. He quickly identified himself and informed me which service rep would be assigned to me. The rep was on the phone handling another customer’s situation. The service manager escorted me to his office and started typing and asking questions. He gathered all details and informed me the mechanic would need a few minutes to diagnose the mystery sound. The service manager escorted me to a theater room to watch a movie. It took just a few minutes and he came to get me and explained what needed to be completed. I gave permission for the work to be done. I went back to the theater room and enjoyed the movie while the work began on my daughter’s Versa. I was given a full explanation of all the work and suggestions on future options. I was pleased I had a great experience at Nissan Newnan. Work was completed on same day, January 29, 2020. Service Rep was James Tripp Harper. Paper work stated work order created by Sheree Spradlin. My thanks to the Service Manager! Very professional staff members!! I’m smiling cause I am confident my daughter’s car will be safe to drive on her road trip to New Orleans next month!! Thank you! Karen Crowe More

I was greeted as soon as I entered the service bay. Pleasant and efficient service personal. Very courteous. Just a great experience. Good customer service Pleasant and efficient service personal. Very courteous. Just a great experience. Good customer service More

Overcast Service is always timely. Disappointed my car was not washed because it was overcast. Other than that, everything went well. Would definitely recomme Service is always timely. Disappointed my car was not washed because it was overcast. Other than that, everything went well. Would definitely recommend to others. More

Melissa was a pleasure to work with. She gave me a wait time and my car was ready in that time frame. Melissa also helped me get the information I need to get logged in to my points account. Thank you! time and my car was ready in that time frame. Melissa also helped me get the information I need to get logged in to my points account. Thank you! More

Service department took care of me and Tripp made sure everything was handled properly with my car.and a Awesome dealership with great service too. everything was handled properly with my car.and a Awesome dealership with great service too. More