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1,341 Reviews of ALM Nissan Newnan - Service Center
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May 08, 2020
Excellent customer service. Service advisor kept me up to date on my service, recommended service that should be addressed immediately or push to my next visit. Very helpful staff to date on my service, recommended service that should be addressed immediately or push to my next visit. Very helpful staff More
by GREGBROW50
Verified CustomerEmployees Worked With
Tripp Harper, Melissa Gamboa
May 07, 2020
Seat adjust panel Dissatisfied. Seat adjust panel came loose - apparently one of the attachments was broken. However it took the service tech three (3) hours to diagn Dissatisfied. Seat adjust panel came loose - apparently one of the attachments was broken. However it took the service tech three (3) hours to diagnose the problem - this seems t be a very extreme amount of time. An then to find out that it would not be covered by my 84 month/100,000 warranty was a shook; it is my belief that the part is not/was not designed to last under normal operating conditions. More
by chvan49
Employees Worked With
Melissa Gamboa
May 07, 2020
I LOVE IT. Treated like a very special customer. Love the rewards program. Tripp answered every question I had. Very friendly atmosphere. Best dealership in the state. the rewards program. Tripp answered every question I had. Very friendly atmosphere. Best dealership in the state. More
by slisa1899
Employees Worked With
Tripp Harper
May 06, 2020
oil chng.....good......................... just tire rotation and oil chng…..also reported rattle under hood...they could not find anything...but I wanted it documented while still under warran just tire rotation and oil chng…..also reported rattle under hood...they could not find anything...but I wanted it documented while still under warranty ….. More
by TPEPPERS48
Employees Worked With
do not know
May 06, 2020
It would have easily been five stars but no one at the dealership was practicing any type of social distancing I had a salesman walk about two feet too close to me dealership was practicing any type of social distancing I had a salesman walk about two feet too close to me More
by LEATHBENJAMIN
Employees Worked With
Tripp Harper, Karen Pritchard
May 05, 2020
Good friendly service Nice, friendly people. The service department is knowledgeable and does a good job. My only disappointment was that they did not have the part in stoc Nice, friendly people. The service department is knowledgeable and does a good job. My only disappointment was that they did not have the part in stock for the recall on the back-up camera screen. I will definitely have my car serviced again by this dealership. More
by LENCON7
Employees Worked With
Ashton Stewart
May 04, 2020
NONE of the staff wore mask!The service area was polite NONE of the staff wore mask! The service area was polite and professional. The availability of gloves and social distancing in the waiting area NONE of the staff wore mask! The service area was polite and professional. The availability of gloves and social distancing in the waiting area was appreciated More
by TERRIWALTHOUR
Employees Worked With
Tripp Harper
May 04, 2020
Dealer was able to service my vehicle quickly amidst Covid-19. Dealer was very clean and prepared. Safe environment, would recommend calling for appointment for faster service Covid-19. Dealer was very clean and prepared. Safe environment, would recommend calling for appointment for faster service More
by PNAZARIOSR
Employees Worked With
Unknown
April 30, 2020
Tripp did a great job in assisting me with what service my car needed. My car was ready when promised and I was happy with the price. Very pleasant experience. my car needed. My car was ready when promised and I was happy with the price. Very pleasant experience. More
by GASTON3
Employees Worked With
Tripp Harper
