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1,340 Reviews of ALM Nissan Newnan - Service Center
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July 27, 2020
July 25th, was my first time at this dealership because my local dealership had closed, I was greeted staff was friendly was a little disappointed my car was not washed as promised, nor my mileage set to l my local dealership had closed, I was greeted staff was friendly was a little disappointed my car was not washed as promised, nor my mileage set to let me know when I reach my 5,000 mile mark, but my oil change was speedy. More
by DANESHIAM
Verified CustomerEmployees Worked With
Seth Matthews
July 26, 2020
The experience was great at Nissan of Newnan. I received great service getting my car serviced. The team made sure I was aware of the availability of services. The work was done timely. I received great service getting my car serviced. The team made sure I was aware of the availability of services. The work was done timely. More
by Chapman678
Employees Worked With
Seth Matthews
July 25, 2020
Courteous and Professional Staff; Safe and clean area. The associates were courteous and helpful and the waiting area and surrounding areas were cleaned often. Social Distances and Face Mask policies were The associates were courteous and helpful and the waiting area and surrounding areas were cleaned often. Social Distances and Face Mask policies were smoothly enforced. My auto was professionally serviced and given a complimentary wash. More
by BHW4565
Employees Worked With
Josh Johnson, Service Advisor
July 23, 2020
Have brought our 2018 Armada Platinum in twice for recurring A/C fan noise. T ugh eave been unable to duplicate it, as it only occurs after the vehicle is driven over an hour. I know it’s difficult t recurring A/C fan noise. T ugh eave been unable to duplicate it, as it only occurs after the vehicle is driven over an hour. I know it’s difficult to replicate, but on the last service visit they left my vehicle parked behind the service department for over six hours...while I waited inside. I went outside and took pics of the vehicle numerous times during the day. We brought in a recording on the last visit, and were promised a call back and a told the recording was being sent to Nissan engineers. Also were told by a senior tech that they’d replace the fan as it’s the most likely culprit. We’ve heard nothing back, there’s no follow through on their promise, and the A/C fan still squeals. I believe they’re trying to delay till the vehicle is out of warranty. I can’t in good conscience recommend this dealer for service, as they’ve failed to honor their word. More
by allen61292
Employees Worked With
Tripp Harper
July 22, 2020
Service and tire rotation. Had appointment, and was in and out in about 2 hr. Had my truck in shop quickly, and washed before delivering back to me. Text me when ready. Great se Had appointment, and was in and out in about 2 hr. Had my truck in shop quickly, and washed before delivering back to me. Text me when ready. Great service! More
by JIMMYMILLIANS
Employees Worked With
Tripp Harper
July 22, 2020
Melissa was great, she's been my sales rep for many years and provides excellent customer service. She is the reason I started coming to this location years and provides excellent customer service. She is the reason I started coming to this location More
by JEANFAMILY19
Employees Worked With
Melissa Gamboa
July 21, 2020
My second visit to service department for same problem. Problem was fixed. I'm pleased with the work that was done. I will be returning. Problem was fixed. I'm pleased with the work that was done. I will be returning. More
by PAMELA_CLAY01
Employees Worked With
Eric Tate, Seth Matthews
July 20, 2020
Everyone welcome u with opening arms. I enjoyed the complimentary section they have for customer. Seth also took time with myself and others. Great customer service Nissan of Newnan complimentary section they have for customer. Seth also took time with myself and others. Great customer service Nissan of Newnan More
by RENEE1686
Employees Worked With
Seth Matthews
July 20, 2020
Great Service, Excellent work! Staff was great, they were very attentive to my every need, as usual when I bring my car to this dealership. I like that I am advised of service that Staff was great, they were very attentive to my every need, as usual when I bring my car to this dealership. I like that I am advised of service that might be needed in the future. With that info it makes me aware of what to watch for and this makes me feel safe and cared for. More
by JUDYMURDOCK
Employees Worked With
Tripp Harper
July 19, 2020
annual service Did not perform required warranty check. Did not provide MPI report. Over the past nine days I have called twice and left messages but have not rece Did not perform required warranty check. Did not provide MPI report. Over the past nine days I have called twice and left messages but have not received a call back. More
by MICHAEL742
Employees Worked With
Leah Calhoun
