ALM Nissan Newnan - Service Center

Not very personable greeter and service rep. Service rep did not introduce himself. Service was surprisingly fast however. Car wash only fair. Other dealership staff did not go out of their way to speak as did not introduce himself. Service was surprisingly fast however. Car wash only fair. Other dealership staff did not go out of their way to speak as I waited. More

I have purchased two vehicles from Nissan of Newnan and have both my Leaf and my wife's Armada serviced there. It is always a pleasure doing business with them and I would highly recommend them to a frien have both my Leaf and my wife's Armada serviced there. It is always a pleasure doing business with them and I would highly recommend them to a friend. More

I enjoyed my visit. Even though there were a lot of people I felt as though I didn't have a long wait. They addressed everything clearly to me as well. people I felt as though I didn't have a long wait. They addressed everything clearly to me as well. More

The waiting time period was around 3hrs for oil change and tire rotation and the agent didn’t allow me to use a coupon that I received on the mail. What is the point of sending/ receiving coupons if you and tire rotation and the agent didn’t allow me to use a coupon that I received on the mail. What is the point of sending/ receiving coupons if you are not able to use them? More

Nissan of Newnan offers a comfortable place to wait for your car to be serviced. I like that about our dealership. I like that they take it through the car wash before returning it to us. your car to be serviced. I like that about our dealership. I like that they take it through the car wash before returning it to us. More

Very good staff and work ethics very good polite and keep you informed on the progress of work being done and clear and good pricing. you informed on the progress of work being done and clear and good pricing. More

Very nice and friendly staff! I would recommend family and friends. They suites all needs and wants and a reliable team for your dealership. I will come back! and friends. They suites all needs and wants and a reliable team for your dealership. I will come back! More

Excellent service! The reason I continue coming back to your dealership is because of service. I trust you. Organized and a nice place to sit and wait for my car. your dealership is because of service. I trust you. Organized and a nice place to sit and wait for my car. More

Awesome customer service, amenities and location. Service technician always keeps you informed of any delays or issues in a timely manner during visit. Sales associates very friendly Service technician always keeps you informed of any delays or issues in a timely manner during visit. Sales associates very friendly More

This is the second time I had brought the vehicle in for the same repairs: windshield leaking, seat belt that grabs and won’t let go, and speaker crackling. Nothing has been fixed either time. The firs the same repairs: windshield leaking, seat belt that grabs and won’t let go, and speaker crackling. Nothing has been fixed either time. The first time they said they couldn’t find any of the problems. I showed them to Seth, which I would have been happy to do at any time. He said they could work on them if I came back. The second time there was a question as to what was under warranty. I sent over the extended warranty docs and a seat belt part was put on order. I was told to take a better video of the windshield leak. The one I provided wasn’t good enough. (I was never told about needing any additional warranty paperwork until I came back to check on the car after 3 hours on the second trip.) I now have a third appointment. This is really frustrating as it takes half a day each time and nothing has been fixed yet. More