ALM Nissan Newnan - Service Center

I trust my Nissan of Newnan! All of the Service Advisors here provide top-notch customer service and knowledgeable technical services, but I will always use Tripp Harper. He's suc All of the Service Advisors here provide top-notch customer service and knowledgeable technical services, but I will always use Tripp Harper. He's such a kind person and makes your service experience seamless. He'll get you taken care of without any additional frivolous prices or add-ons that you don't need, but he will be honest and informative when you need a certain package or add-on. I trust Nissan of Newnan and Tripp Harper! More

Great Service Nissan of Newnan has a great staff that always makes you feel welcome and that you are a priority to their business. Besides offering friendly service Nissan of Newnan has a great staff that always makes you feel welcome and that you are a priority to their business. Besides offering friendly service, they are fast and efficient with their service. Great place to be when having your car serviced. More

Fast and friendly service dept Very friendly. Got me right in as I arrived. CHRISTI IS VERY GOOD AT HER JOB. SHE SMILES AND TREATS YOU GREAT. SHE DESERVES A EMPLOYEE OF THE MONTH Very friendly. Got me right in as I arrived. CHRISTI IS VERY GOOD AT HER JOB. SHE SMILES AND TREATS YOU GREAT. SHE DESERVES A EMPLOYEE OF THE MONTH More

The customer service was the worst! The customer service has fallen off the ledge. Instead of taking the time to find a decent resolution to a simple solution, I was treated unsatisfacto The customer service has fallen off the ledge. Instead of taking the time to find a decent resolution to a simple solution, I was treated unsatisfactory. I will admit I was upset with the situation and corrected my choice of words when dealing with the staff. The management did nothing to find a solution to my problem. He printed out a few pages, told me to call the manufacture, gave me the wrong number to consumers affairs, played a blame game and said he was done dealing with me and to get out of his office. All I needed was a copy of warranties for my tires that I purchased there and further understanding of my coverage for tires I purchased less than 16,000 miles ago. I have tried to remain a loyal customer to Nissan of Newnan, but being yelled at by a manager who rather treat me like a five year old and dismiss me is far from the excellent customer service they were once known for. This is the same location who spent almost 8 hours negotiating a car sale for me in the past to only spend less than a reasonable time finding a solution to a issue that could have been sorted out with a little more time, effort, ethical training. Very disappointed, please commit to better shareholder satisfaction! More

Great job and honest people This was our first time have our car serviced at Nissan of Newnan and it was a great experience. Our compressor went out on the AC and they did a gre This was our first time have our car serviced at Nissan of Newnan and it was a great experience. Our compressor went out on the AC and they did a great job fixing it in a timely manner. Would highly recommend them. More

Oil Change and Tire Rotation Nissan of Newnan is great! We live near Knoxville, Tn, but always come back to Newnan when we need anything done to our car. They are quick, with grea Nissan of Newnan is great! We live near Knoxville, Tn, but always come back to Newnan when we need anything done to our car. They are quick, with great attitudes! Always make sure we are taken care of. (PS if you have kids, their movie theatre room is a life saver!!) More

Service experience Karen Pritchard handled my service request. My waiting time was less than expected which is always great! I have found Nissan of Newnan to be friend Karen Pritchard handled my service request. My waiting time was less than expected which is always great! I have found Nissan of Newnan to be friendly and courteous! More

Rating of service I received a lot of help with kindness and attention to inform me step by step what the service techs were doing . The friendliness there is great and I received a lot of help with kindness and attention to inform me step by step what the service techs were doing . The friendliness there is great and I enjoyed waiting , which is important. More

Great Service Great customer and car service. People were very nice and positive. They always make me feel welcome. They explain everything they do and do great job Great customer and car service. People were very nice and positive. They always make me feel welcome. They explain everything they do and do great job in making customers happy. More

Sales and service These guys are awesome. I have had my Nissan serviced here for several years and recently purchased a new Titan. These guys are easy to do business w These guys are awesome. I have had my Nissan serviced here for several years and recently purchased a new Titan. These guys are easy to do business with. More