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1,341 Reviews of ALM Nissan Newnan - Service Center
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October 14, 2020
My experience with Nissan was awful!!!Customer service My experience with Nissan was awful!!! Customer service was my main issue, ONE of the receptionist (I think her name was Kathryn’s) was very rude, un My experience with Nissan was awful!!! Customer service was my main issue, ONE of the receptionist (I think her name was Kathryn’s) was very rude, unprofessional, and didn’t know how to maintain her body language. Management/finance personnel doesn’t return phone calls, my sales person was NOT honest and did NOT give me an ease of mind while my car STAYED in service. Communication at Nissan was my biggest issue, I have never dealt with anything like it. Those issues went on for a complete week until I put an END to things. More
by tailorbailey1987
Verified CustomerEmployees Worked With
lateisha partridge was the most helpful and and tried her best to accommodate me!, Nathan Hosey, Seth Matthews, Luis Barral, Demarcus Parham
October 12, 2020
The dealership was clean and the staff had masks so that was good. However they were not wearing them correctly so it defeated the entire purpose of having a masks but at least they tried. I had an appoint was good. However they were not wearing them correctly so it defeated the entire purpose of having a masks but at least they tried. I had an appointment and arrived early. I followed their instructions but the check in process was bad. Everything that was done to ensure a timely, contact free check-in was a waste of time as they had a new system so I had to do everything again. There was not enough service advisors for a Saturday. More
by CHALECHA001
Employees Worked With
Josh Johnson, Tripp Harper
October 11, 2020
Waited for 3hrs still service was not done and at the end of the day I have to leave. Nobody bothers to update regarding service behind the schedule of the day I have to leave. Nobody bothers to update regarding service behind the schedule More
by R_CHANGELA
Employees Worked With
Jose
October 09, 2020
I've used this service center for over a year now. And I was satisfied. But, after being charged for a service I first didn't ask for. And secondly had proof that they didn't perform. Has me questioning my was satisfied. But, after being charged for a service I first didn't ask for. And secondly had proof that they didn't perform. Has me questioning my choice. I don't think I'll continue doing business with them. More
by TINAFOSTER91
Employees Worked With
Melissa Gamboa
October 09, 2020
I always take my car to this specific Nissan because of the great customer service I receive! Tripp is awesome! He always keeps me up to date about my vehicle being serviced. the great customer service I receive! Tripp is awesome! He always keeps me up to date about my vehicle being serviced. More
by HAILEY.ALLSBROOK
Employees Worked With
Tripp Harper
October 05, 2020
Excellent service friendly very knowledgeable I always use Nissan of Newnan and will be trading for a new vehicle this February and I'm definitely using Nissan of Newnan. use Nissan of Newnan and will be trading for a new vehicle this February and I'm definitely using Nissan of Newnan. More
by JAMIEWILLIAMSON201
Employees Worked With
Tripp Harper
October 04, 2020
Ed was amazing. He is very knowledgeable and friendly. However, last week I began having the same problems again; just not as severe. I will probably need for him to look again at my vehicle. However, last week I began having the same problems again; just not as severe. I will probably need for him to look again at my vehicle. More
by MRSMIRIAMLOTT
Employees Worked With
Ed was amazing. I am having the same problem again, but not as frequent., Seth Matthews
October 03, 2020
Service was great as always and I will be coming again. They are very friendly and helpful to me. It didn’t take long at all They are very friendly and helpful to me. It didn’t take long at all More
by JASELDER94
Employees Worked With
Leah Calhoun, Tripp Harper, Melissa Gamboa, Eric Tate, Seth Matthews
October 01, 2020
The staff is awesome, they are always very friendly and accommodating. I trust them completely to take care of my vehicle. They always do a great job. accommodating. I trust them completely to take care of my vehicle. They always do a great job. More
by Garry Turner
Employees Worked With
Tripp Harper
