1,340 Reviews of ALM Nissan Newnan - Service Center
Lack of knowledge! Fixing my car seemed to be a guessing game. After changing multiple parts, and not solving the problem, I lost faith in your service team. Fixing my car seemed to be a guessing game. After changing multiple parts, and not solving the problem, I lost faith in your service team. More
Awesome as usual Tripp was amazing to work with, Nissan is lucky to have him as an employee - especially in the service center. Tripp called when my car was ready and Tripp was amazing to work with, Nissan is lucky to have him as an employee - especially in the service center. Tripp called when my car was ready and even informed that it may need an alignment- which they were able to take care of the same visit. When I came back to pick up my car it seemed like organized chaos. I mean this in a good way. While it seemed chaotic from the outside looking in, the staff seemed calmed and collected and taking care of everyone in a timely and organized fashion. After taking care of me and during the hustle of everything- Tripp offered to bring my car up to the entrance of the service center - I told him not worry about it because it looked like he had plenty to do without having to add another “to do” to his list. I appreciate that he was willing to do that for me, but I couldn’t allow him to stop taking care of other customers just so I wouldn’t have to walk a few feet. This is genuine customer care that you don’t see every day. More
Nice Dealership This is a very nice dealership and has so many amenities. I love the play room for the children and also the complimentary coffee. The wait time was n This is a very nice dealership and has so many amenities. I love the play room for the children and also the complimentary coffee. The wait time was not the greatest, but it was the day after the 4th of July. More
Recall Bradley was friendly and kept me updated with what was going on with my car.Even with such a long wait the movies we watch made tge time go by so fast Bradley was friendly and kept me updated with what was going on with my car.Even with such a long wait the movies we watch made tge time go by so fast. More
Great, everyone kind and helpful WELL DESERVED. Everyone was very kind and helpful. I felt like I was being treated like the way they would want to be treated. Waiting time was don WELL DESERVED. Everyone was very kind and helpful. I felt like I was being treated like the way they would want to be treated. Waiting time was done in a nice, pleasant surrounding. More
The experince was fantastic!!!!! The people at this dealership are amazing. The person that help me name was Bradley Hayworth. He gave me a tour of the place while his technicians The people at this dealership are amazing. The person that help me name was Bradley Hayworth. He gave me a tour of the place while his technicians worked on my car. He kept me informed about anything that the technicians found. This was my second time being at this dealership and it was a great improvement from the other dealership that I use to go to. Thank you Nissan Newnan for all that you do for your customers. More
Service Karen is #1 reason I drive from Conyers GA to Newnan GA for all 3 of my Nissan cars. Her customer service and overall knowledge is excellent. Overall Karen is #1 reason I drive from Conyers GA to Newnan GA for all 3 of my Nissan cars. Her customer service and overall knowledge is excellent. Overall experience at Newnan Nissan is 5 star. More
Excellant Our service adviser Bradley Hayworth made it an excellent experience. He treated us with respect and kindness. He kept us informed. Our work was pe Our service adviser Bradley Hayworth made it an excellent experience. He treated us with respect and kindness. He kept us informed. Our work was performed in a timely fashion More
Exceptional Customer Service Thank You Nissan of Newnan! From the smile when I entered the service location to customer service provided by Tripp... Awesome! I will definitely rec Thank You Nissan of Newnan! From the smile when I entered the service location to customer service provided by Tripp... Awesome! I will definitely recommend this location... More
Surprised Service was great. I was surprised, however, when I was told that my one year free oil change would ended after only 2 oil changes. He said a year wo Service was great. I was surprised, however, when I was told that my one year free oil change would ended after only 2 oil changes. He said a year would entail 10,000 miles. When I purchased the car and was told about the one year, More