ALM Newnan

Service Repair Just bought my car and had to have an emission done and Richie Bowles with the service dept notice a additional service needed and repaired it. Awesom Just bought my car and had to have an emission done and Richie Bowles with the service dept notice a additional service needed and repaired it. Awesome Work!!! More

Painless Unexpectedly pleasant! John was extremely helpful. He was easy to talk with and low pressure. For someone who hates trading vehicles as much as goi Unexpectedly pleasant! John was extremely helpful. He was easy to talk with and low pressure. For someone who hates trading vehicles as much as going to the dentist, a rather nice experience. More

Excellent customer service The experience I received from this dealership from the first phone call about a vehicle onlinr, from my first visit, to my first conversation with th The experience I received from this dealership from the first phone call about a vehicle onlinr, from my first visit, to my first conversation with the service manager was top notch. John Keefe (Salesman) and Richie Bowles ( Service manager) gave me and my wife excellent customer service. They were very courteous and very attentive to our needs and concerns. I will definitely send them more business. Thanks guys More

OUTSTANDING and IMPRESIVE!!! We approached the dealership after identifying a vehicle on USAA car buyers. We had recently looked at new trucks and were presently surprised at the We approached the dealership after identifying a vehicle on USAA car buyers. We had recently looked at new trucks and were presently surprised at the quality of used or previously owned vehicles on ALM’s lot. The TEAM there was excellent! I can’t say enough. I was comfortable and did not feel pressured towards buying. They answered all my questions, exceeded all expectations, and redefined my perception of used/pre owned car dealerships. Sharlean Geter was our sales advisor, the first person we meet when we entered the lot. She was very patent, collected all our information, found the vehicle in the lot, and coordinate a test drive. The vehicle far surpassed our expectations and perceptions of used vehicles. Sharlean, was knowledgeable on the many accessories the vehicle and its history. Despite being very late in the evening, surely about closing time and past here scheduled hours she stayed with us as we were excited to close the deal and take the vehicle home that night. I will definitely recommend this dealership to my family and friends. THANKS Sharlean! Darryle Gower also assisted with a all the details and ensuring the vehicle met our expectations. The incentives to assist us with adding a bed liner and cover helped seal the deal. He coordinated for the vehicle to be detailed, inside and out, and when we saw it for the second time in all its shine, you could not even tell it was a used vehicle. Thanks for going the extra mile Darryle. Rashad Middlebrooks was our finance manager; he was swift in consolidating all the answers to our questions and providing us with finance options. He also was able to find us a better interstate than our preferred bank, which kept us within the payment range we desired. Per his recommendation, the amount of cashed we saved played for itself with an extended warranty program, adding yet another layer of confidence in our purchase. Richie Bowles was our service advisor POC, he assisted us with coordinating the installation of our truck liner and identify and locating several accessories that we planned to add to the truck, and where the best prices were. I had called him several times and he was always return my call swiftly with an upbeat positive response. Excellent customer service. THANKS ALL.! We love the new Sierra, What a wounder full Christmas gift for my wife and I. Time for a road-trip. More

Customer Service My husband had to replace his expedition from an accident. Luckily he was unharmed. We found ALM was approved by USAA. We are a retired military fam My husband had to replace his expedition from an accident. Luckily he was unharmed. We found ALM was approved by USAA. We are a retired military family, USAA is the best! We had an awesome adventure with Sharlene Geter in replacing our Expedition with another one! A beautiful Red shiny XL Expedition😍 2015 with a great price! They never tried to show us other vehicles because we knew we wanted only to see expeditions👍 Sharlene offered us a trial ride, which was fun, she had patience with my husband as he went thru the car with a fine toothed comb. They worked with us on the financial part. Everyone in management came out to meet us! When we picked up our car we felt we had made a wise purchase. Hope to do business again when we need another vehicle!!!!!!! We felt totally confident working with everyone. Sharlene Geter made our purchase fun and ecciting. We hope Sharlene had a wonderful birthday on December 14, and many more. She is an awesome, talented, lady. More

Service was great! I had to get some paint work done and they did an excellent job! They promised to finish it up next week the service guys are awesome I had to get some paint work done and they did an excellent job! They promised to finish it up next week the service guys are awesome More

Excellent Josh went above and beyond to see our needs were met completely. Apollo was great to deal with. The service department very helpful as well. Josh went above and beyond to see our needs were met completely. Apollo was great to deal with. The service department very helpful as well. More

Great experience Nice, friendly, courteous staff from the start, they were not pushy. From the time we walked in the door to the time we walked out it was an enjoyab Nice, friendly, courteous staff from the start, they were not pushy. From the time we walked in the door to the time we walked out it was an enjoyable experience. More

Best car buying experience ever! Rashad from finance and Keith on the sales floor, were great our experience with them was easy and pleasant. They did everything possible to accommoda Rashad from finance and Keith on the sales floor, were great our experience with them was easy and pleasant. They did everything possible to accommodate us in everything, we weren't pressured into anything and they gave us such great service. I would definitely recommend these two. Rashad definitely knows his stuff when it comes to finance, and it was so great to meet him and be able to do business was such a great gentleman! Thanks guys for everything! More