ALM Newnan
Newnan, GA
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Good customer service, i also noticed that communication with vehicle information applicants was quick, there were many purchasing options, and the service was oriented to customer satisfaction like a prior with vehicle information applicants was quick, there were many purchasing options, and the service was oriented to customer satisfaction like a priority More
In some places where you buy used cars, I've felt that they always try to sell you or offer you things that are not rally true, unlike this specific opportunity where transparency is evident, or at least they always try to sell you or offer you things that are not rally true, unlike this specific opportunity where transparency is evident, or at least that is the impression they have made on me More
Their service staff strive to meet customer expectations and perform a thorough review of their customers needs and inquires in a fast and professional way, very pleased with their work and perform a thorough review of their customers needs and inquires in a fast and professional way, very pleased with their work More
From the moment i contacted them , the team was incredibly responsive and attentive, they answered all my questions about vehicle details and financing without delay and with thorough explanations, incredibly responsive and attentive, they answered all my questions about vehicle details and financing without delay and with thorough explanations, their professionalism and streamlined service made the interaction straightforward and relaxed More
I just had the most bizarre sales experience at ALM Newnan. Previously visited and could not come to a deal with the numbers because obviously they try to sell you a Mototrend Certification and Paint a Newnan. Previously visited and could not come to a deal with the numbers because obviously they try to sell you a Mototrend Certification and Paint and Fab for 3k more on top of there advertised price, wish is to lure you in store. Made a counter offer 3 days later and was issued a signed buyers order by Business/Finance Manager on duty. Went and got funds from bank with buyers order, car is detailed and ready to go. While in Finance manager office signing disclosure documents there other Finance manager Russell Stonework barges in proclaiming we did not have a deal and it doesn't matter what was said or done earlier. Straight Unprofessional and amatuerish. No apologies, just pure downright belligerent. I've lived in the Atlanta area for 20 yrs and have often heard that ALM was one of those dealerships you stay away from. Now I truly understand why...lol. Apparently there word or a signed buyers order meant nothing. Even the credit union where I returned the cashier check to said gotta stay away from that dealer. So many customers have had issues. What a terrible way to run a business. Also verify the odometer before you purchase. They tend to advertise a lower mileage than what's actually on to pad the value. More
They were easy to work with and not pushy at all, the sales department and managers were super helpful, very nice, and showed me everything i needed to know about the car's features sales department and managers were super helpful, very nice, and showed me everything i needed to know about the car's features More
I strongly suggest the sales department, as a very skeptical customer, i fell that the responses they've given me are excellent, they quickly offered me several options skeptical customer, i fell that the responses they've given me are excellent, they quickly offered me several options More
I was really satisfied with how they treated me, they were awesome and had some cool cars to choose from, the guys and the salespersons at the dealer were super friendly and went out of their way to help were awesome and had some cool cars to choose from, the guys and the salespersons at the dealer were super friendly and went out of their way to help More
The advisors was incredibly kindness but equally efficient, their consistent follow up was always respectful, the wide range of cars they offered me it's really interesting, and i wholeheartedly rec efficient, their consistent follow up was always respectful, the wide range of cars they offered me it's really interesting, and i wholeheartedly recommend their service More