ALM Kia South - Service Center

Lack of communication, service advisors-no knowledge, techs unable to fix N/A & recalls. Unprofessional techs unable to fix N/A & recalls. Unprofessional More

They did a great job! Jeril was very helpful! Thanks for everything! Would definitely recommend! Jeril was very helpful! Thanks for everything! Would definitely recommend! More

This was my third visit to this dealer for service, and every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complain every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complaints and will definitely continue to use for future service needs. More

Quick and effective service. Decent prices for an oil change and tire rotation. I will be back Decent prices for an oil change and tire rotation. I will be back More

Good service very courtious. I would do all business here. prompt repairs and a nice waiting area I would do all business here. prompt repairs and a nice waiting area More

These guys are a joke. I’ve seen this location change staff members over and over again. With the service only going down. Literally, I’ve seen one of the text driving a cu I’ve seen this location change staff members over and over again. With the service only going down. Literally, I’ve seen one of the text driving a customer car as if it was his own, and revving the engine.. latest visit I went in because I was having a park break issue. The guy reset it and said it was fine soon as I leave the dealership the light comes back on. I think I’m just going to find another Kia dealership to deal with. More

Miyah was great to work with. Her communication was swift and she made me feel comfortable in the lobby. Her communication was swift and she made me feel comfortable in the lobby. More

Best customer service ever . I was kept well informed . Advisor called me after repairs to be sure I was happy . I will be telling all my friends about ALM Kia I was kept well informed . Advisor called me after repairs to be sure I was happy . I will be telling all my friends about ALM Kia More

Great very easy & fast process wait time wasn't bad , I recommend my advisor she explained everything to me perfectly recommend my advisor she explained everything to me perfectly More

I’ve had many serious issues in the past with this dealership. So I stopped going there. Kia sent me a notice about a recall. I made a service appointment to have this taken care of. When I arrived dealership. So I stopped going there. Kia sent me a notice about a recall. I made a service appointment to have this taken care of. When I arrived I spoke to Juan, the new service manager. I expressed my disappointment and informed him of the issues I’ve faced in the past. He expressed his sincere concern and apologies and let me know he was new and wanted to make a difference. He gave me his word he would make things right and that he would be there for me if I needed anything. Juan, kept his word!! He took care of everything personally. He made sure not only the recall was taken care of, but the other issues I had too. I can’t thank Juan enough for his customer service and for making me feel like I can finally have some confidence in ALM Kia South’s service department. I even informed the new General Manager with how pleased I was with Juan’s service. It looks like ALM Kia South is finally taking the steps to truly be not just a great dealership, but to also represent the KIA brand. Thank You again Juan!! More