1,332 Reviews of ALM Kia South - Service Center
Out of date records ALM service records are outdated. Purchased my vehicle from another dealership. ALM purchased, inherited or assumed service contract. After much back ALM service records are outdated. Purchased my vehicle from another dealership. ALM purchased, inherited or assumed service contract. After much back and forth to neighboring dealer, ALM finally found contract and honored agreement. ALM serviced vehicle but did not offer complimentary cleaning of vehicle. I requested the cleaning and ALM again honored the request. Chad was not helpful in beginning, but did assist after a little persuasion. More
amazing experience! Tasha and the service team were amazing! they understood my needs and were extrmemly friendly and timef when servicing my car. Tasha truly went above Tasha and the service team were amazing! they understood my needs and were extrmemly friendly and timef when servicing my car. Tasha truly went above and beyond to deliver world class service!! More
Great Experience My visit was very pleasing. Chad, my service adviser, was very informative and pleasing. The staff was very accommodating. My wait was not long, and m My visit was very pleasing. Chad, my service adviser, was very informative and pleasing. The staff was very accommodating. My wait was not long, and my overall experience was pleasant. I would recommend ALM's service center. Also went over to the sales center and HOLY MOLY! I think I will be getting a new Kia soon! More
Great! Checked in 8 checked out 945...this is great called Friday to have the opportunity to show up Saturday morning. Thanks for allowing to visit. Checked in 8 checked out 945...this is great called Friday to have the opportunity to show up Saturday morning. Thanks for allowing to visit. More
Service time The service was completed promptly as was quoted when i inquired upon arrival. Everyone is friendly, helpful and the waiting room is very nice. The co The service was completed promptly as was quoted when i inquired upon arrival. Everyone is friendly, helpful and the waiting room is very nice. The coffee is great too. More
Great hospitality but needs work on delivery of service!!! Front office staff very nice, great hospitality. Took a while to assist me when I pulled into service . Need to explain report details to customers Front office staff very nice, great hospitality. Took a while to assist me when I pulled into service . Need to explain report details to customers. More
Great experience at ALM My visit was very pleasing. Chad, my service advisor, was very informative and pleasing. The staff was very accomodating. My wait was not long, and my My visit was very pleasing. Chad, my service advisor, was very informative and pleasing. The staff was very accomodating. My wait was not long, and my overall experience was pleasant. I would recommend ALM's servixe center. More
Great customer service! I was happy to learn that when the other Kia dealership closed, there would still be one in my area with some of the same GREAT service people to cont I was happy to learn that when the other Kia dealership closed, there would still be one in my area with some of the same GREAT service people to continue offering exemplary friendly service! I actually bought my Kia from ALM so it's fitting to now be able to have my services done there. BIG SMILE! More
Service department I came in without having an appointment and I was treated like a queen. I explained the problem and was told that it should take about 30 minutes to 4 I came in without having an appointment and I was treated like a queen. I explained the problem and was told that it should take about 30 minutes to 45 minutes tops. They kept their promise. It was a very cold day and I was in and out within the promised time frame. I really appreciate when people do and mean what they say. Thank you Kia service department. More
Wheel alignment and tire replaced. Very happy with ALM service. Job handled professionally. They go the extra mile to please the customer. Heck, they even gave me a complimentary car wa Very happy with ALM service. Job handled professionally. They go the extra mile to please the customer. Heck, they even gave me a complimentary car wash. Sweet! More