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This rating includes all service center reviews, with more weight given to recent reviews.
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1,331 Reviews of ALM Kia South - Service Center
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Verified Customer
May 07, 2025
This is the second time having my car serviced at this location, both times my car was kept for 2 weeks and the only way I was able to get any helpful information was to show my face ? because the commun location, both times my car was kept for 2 weeks and the only way I was able to get any helpful information was to show my face ? because the communication between the service manager, advisors, and the customer is very poor. My car was dropped off with a little under half a tank and I got it back on empty. I didn't even bother going back to say anything because I was already frustrated. More
by msjcole171
Employees Worked With
May 05, 2025
This dealership met all standards of customer service and my wait was unbelievable great timing was well satisfied with the service and customer service my wait was unbelievable great timing was well satisfied with the service and customer service More
by manofgodleroy
Employees Worked With
May 04, 2025
Lack of communication, service advisors-no knowledge, techs unable to fix N/A & recalls. Unprofessional techs unable to fix N/A & recalls. Unprofessional More
by smile_tmw
Employees Worked With
Other Employees :
Tammy inexperience, my A/C not working, the car had been there over 80 days; I asked Ray to place my fuel pump in my car. My car sounds like it’s gonna break down. I’m scared to drive it,
May 04, 2025
Lack of communication, service advisors-no knowledge, techs unable to fix N/A & recalls- unprofessional techs unable to fix N/A & recalls- unprofessional More
by smile_tmw
Employees Worked With
Other Employees :
Tammy was inexperience, I ask Ray to call me back not Tammy, you still took my monies after over 80 days of back and forth and I had to pay when stated the recall had been completed since last year. I asked for them to place my fuel pump in my car, my car
May 01, 2025
This was my third visit to this dealer for service, and every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complain every time, the service has been exceptional... from the check-in, the wait, the friendliness of the staff, to the actual service. I have no complaints and will definitely continue to use for future service needs. More
by TiffanySneeze74
Employees Worked With
Tammy - Service Department, was amazing!
April 30, 2025
Quick and effective service. Decent prices for an oil change and tire rotation. I will be back Decent prices for an oil change and tire rotation. I will be back More
by racquaelwoods
