ALM Kia Perry

Can u give anything lower than 1 star. I’ve been fighting with them for 2 months to get my trade in amount paid off. No one will answer at the dealership I only get voicemails and empty I’ve been fighting with them for 2 months to get my trade in amount paid off. No one will answer at the dealership I only get voicemails and empty promises. I’ve been waiting in an over night check for 2 and a half weeks. No such luck. Do not buy from them. More

This dealer has customer service with a staff with the best disposition to provide a special and friendly service best disposition to provide a special and friendly service More

I've always said that one of the fundamental things that any company has to pay close attention to is its customer service department, and this dealer has done very god job in that regard any company has to pay close attention to is its customer service department, and this dealer has done very god job in that regard More

I'm satisfied with the good advice and explanation that this dealer gave me me about the available options they had for me and which is the right car that I should buy this dealer gave me me about the available options they had for me and which is the right car that I should buy More

The customer service crew of this dealer was exceptional with me, being kind and always explanatory when showing me all the features of the car that caught my attention with me, being kind and always explanatory when showing me all the features of the car that caught my attention More

I've to say that the interaction with the customer service staff was quite pleasant, they're polite and well trained people service staff was quite pleasant, they're polite and well trained people More

BUYER BEWARE! DECEPTIVE! ABSOLUTELY THE WORST EXPERIENCE. I purchased a 2025 KIA K4 LXS and was told if I prepaid for scheduled maintenance I would save a minimu DECEPTIVE! ABSOLUTELY THE WORST EXPERIENCE. I purchased a 2025 KIA K4 LXS and was told if I prepaid for scheduled maintenance I would save a minimum of $20 per oil change. They have an electronic paperwork process making it difficult to read while signing. They were deceptive and misrepresented the prepaid maintenance contract. I was told I would get 10 included oil changes and tire rotations. That’s a complete lie. I paid an extra $1200 for the prepaid maintenance plan. I am now paying a lot more for oil changes and tire rotations, ($150) instead of $92. I was emailed my paperwork and read it when I got home. The next day I tried to cancel it but they refused. I called the EasyCare company that the maintenance plan is through and they said the dealership can do it. I called the corporate office and they said they would not cancel under no circumstances. I have been trying to cancel for 5 days and they have given me the runaround. They only have 1 finance manager covering 5 different brands! So, be prepared to wait! Then, get ripped off! More

My husband and I were satisfied with the entire customer service department that we had to talk to, correct, respectful and responsible service department that we had to talk to, correct, respectful and responsible More

Good customer service crew, their excellent disposition with the best intention to provide help is evident, and they provide useful answers to any questions the customer may have with the best intention to provide help is evident, and they provide useful answers to any questions the customer may have More