ALM Kennesaw
Kennesaw, GA
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Very good customer service provided by Mr. Branson Burge We drove three different car models and as soon as we choose the vehicle that we would like to buy, everything was fast and very professional. Mr. Bra We drove three different car models and as soon as we choose the vehicle that we would like to buy, everything was fast and very professional. Mr. Branson Burge was really supportive and ready to answer all and any questions. More
Good experience My husband I drove 6 hours to purchase a truck that was listed on the site for just a few days. I called and worked with Oscar, who made sure that the My husband I drove 6 hours to purchase a truck that was listed on the site for just a few days. I called and worked with Oscar, who made sure that the vehicle was ready when we arrived. We checked it out and upon purchasing, Oscar and the other ALM team made certain to make it a painless and fast process. This is a nice dealership, and the people are very honest with you. Just making you aware, since the prices are reasonable, they really don't work with you much; in fairness, their prices are on point though. I would recommend this dealership to others as it was a nice experience. More
Honest quick service We drove to this dealership from Alabma because of the great price. We were pleasantly surprised by the honest quick service. Left within an hour with We drove to this dealership from Alabma because of the great price. We were pleasantly surprised by the honest quick service. Left within an hour with a car! More
black 07 silverado This is the first used car lot I've ever experienced that I didn't feel like they were trying to push a pile of crap on you.my salesman Chris Mimbs ac This is the first used car lot I've ever experienced that I didn't feel like they were trying to push a pile of crap on you.my salesman Chris Mimbs actual called me about the vehicle I had seen on Internet that evening and waited for me to make a 2hr trip to his lot.when I arrived he had vehicle out front and waiting,by this time it was past closing time.when I got my flashlight out and proceeded to look vehicle over and he seen I was going to be thorough he opened his garage and told me pull it there where it is warm and plenty of light.how many used lots do that.got me a great deal on a vehicle I've been searching for for over a month.his was honest,upfront, and most of all kept his word on everything we discussed over the period of our 2 day deal.my hats off to these guys at ALM,and Chris,very professional,keep it up guys. More
Great vehicle, Great deal, Great service, Great experience We found a truck online and made an appointment with Oscar Bryant to preview the vehicle. Upon arriving, they said there had been an internal mix-up We found a truck online and made an appointment with Oscar Bryant to preview the vehicle. Upon arriving, they said there had been an internal mix-up and another sales rep had worked out a deal for the truck we were there to see. Hal (GM) and Oscar (Sales Rep) were sensitive to the situation and committed to 'making it right', which they did. After allowing us a leisurely test drive experience without pressure, we actually found a better fit for us in another truck, and they worked out a great deal. Attentive but not overbearing - refreshing. Ray set us up with a nice financing package to complete the experience. Certainly the most professional and service-oriented dealer I have worked with in many years. I would go back to them again when it's time to get another car, and I would request working with the same team (Oscar/Hal/Ray), which is something I have never said before. Recommending them is easy. They have been open only a few months, and they are already stealing business from the other dealers around them, including the Ford dealership right next door (I bought a Ford F-150). Thanks guys. Working hard to change the customer experience to a positive one. SK- More
Great Experience, Fluid Transaction, Good Deal I worked with Oscar Bryant in sales and Ray in financing. I originally had purchased a 2008 Ford F-150 Supercrew 5.4 V8 from another dealership in Aug I worked with Oscar Bryant in sales and Ray in financing. I originally had purchased a 2008 Ford F-150 Supercrew 5.4 V8 from another dealership in August (Bad experience), and unfortunately had an accident and "Totaled" the vehicle (Bad experience now worse). I considered it repairable, but that's beside the point. I had been searching for a vehicle I felt was comparable in options, and a "Good Deal". I found a 2013 Ford F-150 Supercrew with 36k miles at there lot. After 5 experiences of vehicles being sold out from under me (in mere hours of confirming it was available), it was a pleasure to see Oscar had the truck pulled up front running for me. I test drove it, it rode and sounded great for a V6, it had the performance package with cold air intake and was turbocharged (which I considered comparable to the loss). Oscar and Hal were great enough to pull the truck into their shop, and let me check the frame and undercarriage so I didn't have to waste $50 at a local shop. After all of this, Ray busted his (you know), to get me a good deal on the phone with the bank, he let me hear the conversation and he was good. He got me a great price on the vehicle, a great financing percentage, and even through in GAP coverage without raising the monthly payment. To both Hal and Oscar, thank you. You both did a great job and made a horrible week bearable. I would recommend these guys any day of the week. They will work with you, and make sure numbers are met and you are satisfied with the purchase. Now, home to the wife... More
Came through in a pinch. My son totaled my car and I needed a new vehicle quick. Oscar and his crew handled my approval and car selection like real pros. When I arrived the ca My son totaled my car and I needed a new vehicle quick. Oscar and his crew handled my approval and car selection like real pros. When I arrived the car was waiting for me in front of the show room. The test drive was a dream and I was on my way home in my new G37 in less than an hour. This is now my GO-TO dealership!!! More
Great experience We'd been looking at cars online for a month or more. Found a Dodge Durango that met what we were looking for. Upon arrival, Oscar came out and met us We'd been looking at cars online for a month or more. Found a Dodge Durango that met what we were looking for. Upon arrival, Oscar came out and met us. Pulled car out so we could look it over. He gave us space to look at other vehicles and discuss without high pressure, which was much appreciated. Once we did a test drive it was a matter of doing up the paperwork. They worked with us to get the best deal for them and us. The whole experience was easy and professional. Everyone in the dealership was friendly and upon completion we were thanked by several people for our business. More
Homy dealership and knowledgeable sales person. This is the second Mercedes we purchased from this dealership, Oscar Bryant is one knowledgeable sales associate, very professional and knows his job. This is the second Mercedes we purchased from this dealership, Oscar Bryant is one knowledgeable sales associate, very professional and knows his job. We recommend this dealership to any body looking to buy a luxury vehicle and we recommend to look and for Osh' (Oscar Bryant). More
Amazingly Awesome Amazing! This would be my my second time purchasing a vehicle and this was the absolute best experience. I was geared up ready for a haggling fight co Amazing! This would be my my second time purchasing a vehicle and this was the absolute best experience. I was geared up ready for a haggling fight considering all the other dealerships I've been to but no gloves were needed. Jimie was the best at getting me the car that I wanted without trying to lead me to something else, Hal was so pleasant and extremely kind (you don't get that much anymore) and Mark was great with the paperwork, just thinking about it makes me want to go by to visit. The entire team honestly was great! I didn't even mind driving the hour in traffic to get my car. Good amount for my trade-in, great car, and wonderful service. Honestly in 5 or so years when I am looking to trade my other car I will be back at ALM-Kennesaw because it was just simply an AWESOME experience. More