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ALM Hyundai West - Service Center

Lithia Springs, GA

4.0
325 Reviews

325 Reviews of ALM Hyundai West - Service Center

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October 26, 2016

Would definitely recommend Ryan helped me and my family with our search for a new vehicle and has helped a ton of people I know get vehicles. Everyone always has a great experie More

by DestinyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Dunston
Oct 26, 2016 -

ALM Hyundai West responded

Thank you for allowing us to earn your business. We appreciate the 5 star rating! Kind Regards, Raushanah Williams Customer Relations Manager

September 28, 2016

Service for my vehicle Brought my 2016 Hyundai Tucson in for oil change. Received excellent service. This is my third visit to the service area and never have a problem. The More

by 3grans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2016 -

ALM Hyundai West responded

Thank you for choosing Thornton Road Hyundai for your service needs. We appreciate your business. Kind Regards, Raushanah Williams Customer Relations Manager

September 21, 2016

servicr Service received was quick and courteous ....I could not be more pleased....I was given both drinks and food while I waited...any questions I had were More

by new4pass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic White
Sep 23, 2016 -

ALM Hyundai West responded

Thank you for allowing us to earn your business. We appreciate the 5 star rating. Kind Regards, Raushanah Williams Customer Relations Manager

August 15, 2016

Very Good First Experience at Thornton Road Hyndai Came in for an unscheduled oil change appointment on Saturday, 8/13. I received great customer service from my service adviser and other staff members More

by Cristal Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 10, 2016

Didn't come looking for a brand new car, but left with one Awesome I only came for my service but ended up with a brand new car!! This visit was by far the best one since I purchased my previous car in 2014 More

by Ariella88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Williams, Jaquarius Battle
Aug 10, 2016 -

ALM Hyundai West responded

Thank you for allowing us to earn your business. We appreciate the 5 star rating. Kind Regards, Raushanah Williams Customer Relations Manager .

July 15, 2016

Did what I ask Completed the service I requested in a timely manner. The complementary inspection, allows me to budget repairs and additional service. He offered me More

by adm01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
Jul 21, 2016 -

ALM Hyundai West responded

Thank you for taking the time to review your experience. We appreciate the 5 star review! Kind Regards, Raushanah Williams Customer Relations Manager

July 14, 2016

Arthur Barbine is the best! Arthur is awesome! He's very attentive, answers my questions clearly, and takes that time to explain what's going on. I have dealt with him for the More

by credd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 15, 2016 -

ALM Hyundai West responded

Thank you for choosing Thornton Road Hyundai for your service needs. We are delighted to know that our team provided you with excellent service. Kind Regards, Raushanah Williams Customer Relations Manager

May 13, 2016

Scammers Brought my car in for an oil change and tmos light. And after sitting in their lobby for over 5 hours, I was told my car needed all of these things fi More

by twilcoxson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 17, 2016 -

ALM Hyundai West responded

I sincerely apologize for your overall experience. Our desire is to meet and exceed our customers expectations and provide outstanding service to all of our customers. I would love the opportunity to discuss your experience further in order to restore your trust in Thorton Road Hyundai. Please contact Maria Patino, Customer Relations Director at, maria_patino@jenkinscars.com.

March 17, 2016

Would've been 5 stars but.. I like going to this particular dealership for servicing on my car. The only reason why I didn't score them at 5 stars is because the wait time is hor More

by Red Hyundai Sonata2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaquarius Battle, I don't know the particular technician or mechanic actually serviced my car.
Mar 21, 2016 -

ALM Hyundai West responded

We strive hard to make sure that customer service is provided professionally, with Thornton Rd Hyundai. Thank you for your service business.... Lakisa"Keke"Acker Customer Relations Manager Thornton Rd Hyundai

March 12, 2016

Very customer focused Went above and beyond to take care of each request. Provided a touch up service through an outside source and price was not what you would expect fro More

by Julie Lawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 14, 2016 -

ALM Hyundai West responded

We appreciate your feedback; we strive hard to make sure that customer service is provided professionally here at Thornton Rd Hyundai. Thank, Customer Relations Manager Lakisa "Keke" Acker