ALM Hyundai West - Service Center

Need to update customer on the status of your car is over one hour, not wait 2 hours when work is completed. one hour, not wait 2 hours when work is completed. More

The work was done appropriately. It took awhile to be acknowledged when I brought the car in but after a few minutes someone noticed that I had been standing waiting be acknowledged. It took awhile to be acknowledged when I brought the car in but after a few minutes someone noticed that I had been standing waiting be acknowledged. More

Fantastic service and amazing attitudes all around. Will be returning here on out for all my work. Will be returning here on out for all my work. More

Great customer service and quality of service was excellent.I will definitely return for my next scheduled visit. excellent.I will definitely return for my next scheduled visit. More

My service tech was prompt, informative, & very helpful. I would def come back to work w| him. I would def come back to work w| him. More

I'm happy with the service department's willingness to explain the entire process of the work being done on your vehicle. Even willing to walk you through the warranty process. They are good people. Speci explain the entire process of the work being done on your vehicle. Even willing to walk you through the warranty process. They are good people. Special thanks to Daniel. More

I met Daniel a couple years ago when I brought my car in for an oil change. He is very friendly and always makes sure that I am always taken care of. Anytime I come in to get any service, he is the person I for an oil change. He is very friendly and always makes sure that I am always taken care of. Anytime I come in to get any service, he is the person I would like to work with. Excellent service More

Great consumer service & friendly staff and dealerships very local with staff always asking up they could help with anything where you waited for vehicle . very local with staff always asking up they could help with anything where you waited for vehicle . More

ALM received car 7/25/24, service complete 10/17/24. Absolutely unacceptible turnaround! Car filthy when returned, after sitting on lot for nearly 3 months! This is my 4th Hyundai/Genisis, I will never Absolutely unacceptible turnaround! Car filthy when returned, after sitting on lot for nearly 3 months! This is my 4th Hyundai/Genisis, I will never purchase another vehicle from ALM. More

Great experience. I was very pleased with my service and the staff. They fixed what needed to be fixed and nothing more! Everyone was very nice and courteous. I was very pleased with my service and the staff. They fixed what needed to be fixed and nothing more! Everyone was very nice and courteous. More