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271 Reviews of ALM Hyundai West - Service Center
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May 23, 2024
Pretty fast and prompt response and service . very easy to setup appointments with ALM through a call very easy to setup appointments with ALM through a call More
by ARYA.PAMULAPATI
Verified Customer
May 21, 2024
Was told that we would have 3 years of free oil changes when purchasing the car- of course when dropping off we were told that it wasn’t the case and that we were out of free oil changes. when purchasing the car- of course when dropping off we were told that it wasn’t the case and that we were out of free oil changes. More
by rjkozlowski92
Employees Worked With
Daniel Salazar
May 20, 2024
Jameel has been super! He makes sure that we are taken care of every time. He thoroughly explains all the recommendations if any and communicates well. He makes sure that we are taken care of every time. He thoroughly explains all the recommendations if any and communicates well. More
by info@elitetois.com
Employees Worked With
Jameel , Daniel Salazar
May 20, 2024
Our vehicle was kept for over a week with little to no communication regarding the status of repairs. Upon pick up, the car had not been washed and was dirty and gritty from sitting outside the dealershi communication regarding the status of repairs. Upon pick up, the car had not been washed and was dirty and gritty from sitting outside the dealership so long. We never had this type of experience with previous owner of this dealership and will not be returning for future service or repairs! More
by blueeyes624
Employees Worked With
I Don't Know as They Never Called Us, Daniel Salazar
May 20, 2024
They fixed my car and paid to have it towed from an incident prior to them taking over Jenkins , but didn’t fix other problem I mentioned pertaining to a coolant leak when I initially called I told the incident prior to them taking over Jenkins , but didn’t fix other problem I mentioned pertaining to a coolant leak when I initially called I told the lady my coolant was leaking and all my oil was gone. I would recommend ALM because the service manager fixed my oil problem but not one person has paid attention to the coolant leak that I have called about : This location is the closest to me and as far as I was told when I purchased my car I could take it to any Hyundai dealer but when I called I was told to take it to the dealership I purchased the car from and this was before ALM took over but I’m going to call and try to get it in tomorrow. More
by traceyramsom76
Employees Worked With
Tineja was my husband and daughters sales person and she was awesome
May 20, 2024
The service was great and all. I would only suggest to have a shuttle driver on standby constantly. Sometimes people don’t want to wait at the dealership… I would only suggest to have a shuttle driver on standby constantly. Sometimes people don’t want to wait at the dealership… More
by victorle883
Employees Worked With
Reagan
August 10, 2018
Great service, friendly staff, people you can trust! I had an oil change scheduled and the staff did a complete inspection of the vehicle, rotated the tires, and did it in less than an hour while I waite I had an oil change scheduled and the staff did a complete inspection of the vehicle, rotated the tires, and did it in less than an hour while I waited. I was comfortable and able to work for a few minutes while they serviced the car. They even corrected a little problem with the finish at no extra charge. This is a great place to have your car serviced. More
by RHENDRICK1
Employees Worked With
Nicholas Shy
