ALM Hyundai West - Service Center

I would have loved to have donuts in the waiting room to go with coffee. The overall service was great. go with coffee. The overall service was great. More

Got diag but never gave me a print out of work needed after refusing work after refusing work More

I was told that the free oil change coupon I had for a bad experience which left me with no car for a whole week because they kept calling someone else to pick the car up was not good anymore. I was given bad experience which left me with no car for a whole week because they kept calling someone else to pick the car up was not good anymore. I was given 4 of them to make it right and to return to give them another chance but when I returned they told me they could give me an oil change for $80 which is the regular price. Very disappointing and will not return. More

Customer service is much much better than my last visit. I am reconsidering returning as a regular customer. I am reconsidering returning as a regular customer. More

It was a little confusing when got there initially. However, my service rep made my experience seamless. I got my car as promised. However, my service rep made my experience seamless. I got my car as promised. More

Mr. Smith was very professional and explained all the details that were performed on my car. details that were performed on my car. More

Great service,! They were all very knowledgeable, understanding and took great care of all me needs. They were all very knowledgeable, understanding and took great care of all me needs. More

Professional/ reliable. Mrs. Williams is always kind, professional and trustworthy.Building, bathroom was clean. Thanks for the refreshments. Mrs. Williams is always kind, professional and trustworthy.Building, bathroom was clean. Thanks for the refreshments. More

Great place to wait on will your car is serviced. I liked the free coffee and water. I liked the free coffee and water. More

I came for a safety recall, and after 90+ minutes the service center was unable to address the issue. They offered me no recourse other than to make another appointment and “maybe” it can be fixed next t service center was unable to address the issue. They offered me no recourse other than to make another appointment and “maybe” it can be fixed next time but no guarantee. The recall simply required a software update, which they were unable to do successfully after 3 attempts More