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ALM Ford Marietta - Service Center

Marietta, GA

4.4
292 Reviews

292 Reviews of ALM Ford Marietta - Service Center

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February 27, 2023

The service department was fast and thorough. I had an appointment and they took care of me right away. More

by fusionfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Mar 06, 2023 -

ALM Ford Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Came in for a recall. Had an app. At 8am Dave met me as I entered. Out in 30 minutes. Outstanding service. Very attentive. Explained everything in detail!! More

by earlbettymcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Howard
Feb 26, 2023 -

ALM Ford Marietta responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 22, 2023

My first oil change was pretty good. The service attendant came right out and was HELPFUL and FRIENDLY. My only complaint is no matter how often I've given my correct email address they More

by aprince2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad,
Feb 26, 2023 -

ALM Ford Marietta responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 20, 2023

Good service, good attention and they have a good equipment of mechanics and inventory thanks More

by chavezromero88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Feb 23, 2023 -

ALM Ford Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

I brought my 2014 GT 500 in for the first oil change. I’m very satisfied with the service because I was in and out in no time. Auto Nation will be taking care of mines for everything. More

by binkster644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Howard
Feb 22, 2023 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 15, 2023

Mr. Dean Wittmire was the service rep who took care of my car's service. He made sure I was going to get the service my car needed along with a recall problem. He got the car back to me quicker than I expe More

by kennethhammill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Wittmire
Feb 19, 2023 -

ALM Ford Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dean here at AutoNation Ford Marietta! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2023

Great service from Dave! Thanks for the great attitude and attention to detail for my F250. More

by Dan Allard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 07, 2023 -

ALM Ford Marietta responded

Hello Dan, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Marietta. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2023

I have owned many Ford vehicles and used several Ford stores for service throughout the years. This particular location provided awesome service. I was quite pleased. More

by Metzler6482
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Feb 03, 2023 -

ALM Ford Marietta responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 29, 2023

Great service on short notice and service advisor Dean Whitmire should be honored for his customer care More

by jbowman1206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Whitmire
Feb 02, 2023 -

ALM Ford Marietta responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 28, 2023

They had my car for two months to fix a check engine light, they had no clue what they were doing, could never get in touch with anyone there unless I physically drove to the store. Check engine light c More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry, Ruben
Feb 01, 2023 -

ALM Ford Marietta responded

Hi Adam, we appreciate you taking the time to respond. The staff at AutoNation Ford Marietta take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6077 -- we hope to hear from you soon.

Feb 01, 2023 -

Adam responded

I already talked to the GM he's the reason for the bad review, it's not my problem you guys won't cover the parts it says you will on all the paper work I've been given, you can float the bill at the current shop my cars at though

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