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ALM Ford Marietta - Service Center

Marietta, GA

4.4
292 Reviews

292 Reviews of ALM Ford Marietta - Service Center

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April 01, 2023

I appreciated the friendliness and professionalism provided by Nick. I had some questions and concerns. He addressed them all. The servicing was handles efficiently. Thanks for the very pleasant exper More

by Patmcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick - my Advisor
Apr 05, 2023 -

ALM Ford Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2023

I was very satisfied on how quick and efficient they got me in and out. Funny thing is I did not purchase my vehicle from this particular AutoNation. The AutoNation where I purchased my vehicle neglected me More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Mar 30, 2023 -

ALM Ford Marietta responded

Hi, We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2023

The experience was great everything was easy and I enjoy my customer service I really appreciate everything and the process More

by Tangela Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
asifz
Mar 25, 2023 -

ALM Ford Marietta responded

Hi Tangela, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 17, 2023

Hourly rate is more than a good attorney hourly rate. How about some discounts for seniors or returning customers. More

by sestokes
Recommend Dealer
Yes
Employees Worked With
Service employee
Mar 21, 2023 -

ALM Ford Marietta responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 16, 2023

I was 10 mins early to my set appt with Tyler C. He was standing in the drop off bay waiting for me. Greeted me, recorded mileage, and immediately got my truck in for its scheduled service. Less tha More

by BobbyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Carr
Mar 20, 2023 -

ALM Ford Marietta responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Marietta. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

really poor service and communication. my service advisor does not listen or communicate. I was told one thing a few months ago, and now their story has totally changed. my worst life e More

by expedition
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben
Mar 18, 2023 -

ALM Ford Marietta responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (770) 674-6077 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 13, 2023

AutoNation Ford had me in and out of the dealership within a half hour. Trevor was fast reliable. I’ll be taking my car back to AutoMation anytime I need a repair or maintenance. More

by Mo4166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor or tyler
Mar 16, 2023 -

ALM Ford Marietta responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 01, 2023

They treated me very well . . very friendly and they took care of the problem with my truck quickly and excellent service More

by Benancio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hernandez
Mar 06, 2023 -

ALM Ford Marietta responded

Hi Benancio, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 01, 2023

We were stranded on I-75 with a flat tire and called AutoNation Ford for help. Mr. Dean Whitmire (Service advisor) was excellent to work with. He was very professional and he recommended a tow service s More

by Michigan Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Whitmire
Mar 06, 2023 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 27, 2023

I went in to get my right side windows fixed on my convertible. The big front window was stuck up and didn’t match with the little back window. A couple days and $1700 later after it was supposed to b More

by Kmckin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Mar 04, 2023 -

ALM Ford Marietta responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Marietta. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6077. We hope to hear from you.

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