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ALM Ford Marietta - Service Center

Marietta, GA

4.4
292 Reviews

292 Reviews of ALM Ford Marietta - Service Center

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April 28, 2023

Tyler was friendly, professional and informative. I will definitely go back to AutoNation Ford in Marietta More

by bobbi.kelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
May 01, 2023 -

ALM Ford Marietta responded

Hello Bobbi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 26, 2023

I dropped my car the night before and my car was done by noon the nexy day! I brought my car to get a recall done. More

by susiepolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david and dean
Report | Print
May 01, 2023 -

ALM Ford Marietta responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 24, 2023

Service received was accurate and performed in a timely manner. Representatives are knowledgeable and courteous. Will continue to bring Ford Edge to AutoNation Ford Marietta. More

by jclemdei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
Report | Print
Apr 27, 2023 -

ALM Ford Marietta responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 28, 2023 -

jclemdei responded

Service is outstanding. Service providers are knowledgeable and complete service accurately and timely. Thank you.

Apr 28, 2023 -

jclemdei responded

ervice is outstanding. Service providers are knowledgeable and complete service accurately and timely. Thank you.

April 22, 2023

Good communication via phone, text message and email, but upon arrival it was not clear where to check in at the Service Department because there were several windows and not a main desk. More

by Atiba Mbiwan
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
The employees I communicated with via text and email were not present when I arrived and I don’t recall the names of the employees I worked with at the service visit.
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Apr 24, 2023 -

ALM Ford Marietta responded

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

April 14, 2023

I am happy with the service at AutoNation Ford in Marietta. Best customer care representative. Everyone at Ford are nice. My husband loves pop corn so they went extra mile by cooking some popcorn 🍿. More

by Sweet pea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 20, 2023 -

ALM Ford Marietta responded

Hello, it is great to read such wonderful comments about your recent experience with us. If you ever need help, just give us a call. Happy motoring!

April 14, 2023

Good and fast service. Was unable to keep my original scheduled appointment but I stopped by they fit me in the very next day. More

by Mark G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Baxter was very helpful and squeezed me in the very next day when I could not keep my original scheduled appointment
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Apr 20, 2023 -

ALM Ford Marietta responded

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

April 12, 2023

Service manager was great. Got an all change and tire rotation. Very happy with the service. More

by gordoncphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Apr 20, 2023 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Excellent service at Autonation Ford. They took my car back on schedule and assessed it quickly. Comfortable and clean waiting room. Dean Whitmire was courteous and professional. More

by Carkabel
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Whitmire
Report | Print
Apr 20, 2023 -

ALM Ford Marietta responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

April 04, 2023

Great work on my car, but for some reason, no matter how many times I update my account information to my phone number, EVERY SINGLE call and text gets sent to my husband's. It is like a 1950s time warp whe More

by nhedgemon
Recommend Dealer
Yes
Employees Worked With
Dave and David
Report | Print
Apr 07, 2023 -

ALM Ford Marietta responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (770) 674-6077 at your earliest convenience to discuss how we can turn your experience into a positive one.

April 03, 2023

Tyler had me in and out in no time. Took the time to answer my questions and address my concerns. Good experience. More

by mike - marietta
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Apr 06, 2023 -

ALM Ford Marietta responded

Hi Mike, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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