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ALM Ford Marietta - Service Center

Marietta, GA

4.4
292 Reviews

292 Reviews of ALM Ford Marietta - Service Center

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March 13, 2024

I stopped im for $1500 worth of maintenance and everything went as expected. I am pleased. More

by evancole3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Imee
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Mar 15, 2024 -

ALM Ford Marietta responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2024

Gary Baxter and the entire service department staff are always very professional and detail oriented. More

by Gatorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Baxter
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Mar 09, 2024 -

ALM Ford Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Marietta! Feel free to stop by if you ever need any more help.

January 19, 2024

Issue still persists with our vehicle. Upon return to dealership, the car cannot be even diagnosed until 3 days from the day of the service appointment. We’ll be finding another dealership More

by sjstanislav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Claiborne
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Jan 23, 2024 -

ALM Ford Marietta responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Marietta. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (770) 674-6077. We hope to hear from you.

November 02, 2023

Easy to make a service appointment and friendly staff. Service was completed in a timely manner. More

by TCORREIA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
9981 Ruben Hernandez
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Nov 04, 2023 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

AutoNation Ford got me in at my appointment time. They were professional, courteous and attentive. More

by LonMon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben, Brian
Report | Print
Oct 27, 2023 -

ALM Ford Marietta responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk. Safe travels!

October 19, 2023

Half xxx service job on my truck. Made me jump through hoops then wanted to charge me for improper service of my vehicle. Worst service experience ever. Still waiting on an apology fr More

by 2gjohnny.jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick and David
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October 12, 2023

Always a pleasure visiting this dealership! I’m the sales department or service department. Friendly folks More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr
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Oct 14, 2023 -

ALM Ford Marietta responded

We are pleased to hear you had such a positive experience with us, Missy! If you need more help, our team is available to talk -- safe travels!

September 30, 2023

I take my vehicle to this dealership because I trust my maintenance representative. I also find it easy to communicate and make an appointment. More

by M Solar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Howard
Report | Print
Oct 02, 2023 -

ALM Ford Marietta responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Marietta. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 29, 2023

Tyler was incredibly helpful and his communication was on point. The work got done very quickly. More

by inus_engelbrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Oct 01, 2023 -

ALM Ford Marietta responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 28, 2023

Great experience with knowledgeable staff. Took great care of me and my vehicle. Definitely will be going back. More

by Coon04hound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler/Dave
Report | Print
Oct 02, 2023 -

ALM Ford Marietta responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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